What We Know

Guiding Principles

1
We are passionate about shoppers, shopping and retail.
2
We are curious about all things retailing, everywhere in the world.
3
We begin with "what is the question?" -- not "what is the answer?" That is the basis for all the syndicated and custom research we do.
4
We believe there is "no box" to think outside of any more. That's the foundation for our retail strategy.
5
We know retailers and manufacturers can actually work together -- because we help them do it.
6
We are great storytellers: we take complicated research, wide ranging economic/social/political/any issues, and connect the dots to communicate a simple story you can act upon.
7
We predict the future of retail -- boldly without hesitation but with lots of validation.
8
We help clients leapfrog not crawl to the future.
9
We tell you when we know you're wrong. And applaud you when you're right.
10
We believe in the transformational power of a great retail experience. And a great pair of shoes.