Shopping During Inflation: Long Slog vs. Whiplash? | EP39

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss how shoppers are dealing with spiraling price increases, how this moment is different from 2008, and how companies need to respond. They preview WSL’s upcoming Wellness study (The New Wellness Frontier). And the baseball season. (Yes, really!) They discuss: WSL’s latest research on ... Read more

The Role of Stores: Retail 5.0 with Candace Corlett | EP35

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: WSL’s Wendy Liebmann and Candace Corlett discuss that, in spite of all the attention given to ecommerce during the pandemic, the physical store matters. But not the same way it used to. They discuss: Why the store still matters to shoppers What shoppers expect from stores today [hint: efficiency and happiness] How, ... Read more

Amazon, Omni-Commerce & Metaverse with Andrea Leigh | EP34

Banner featuring Andrea Leigh and Wendy Liebmann
In this episode: Wendy Liebmann talks with Andrea Leigh, former Amazon executive, and founder of The Allume Group, an ecommerce education community, about the future of commerce. They discuss: How lifestage and lifestyle needs coupled with new technologies mean that shopping is now a passive -- rather than an active -- activity. That “always shopping” ... Read more

Building Shopper Loyalty in a Digital World with Peter V.S. Bond | EP26

Banner featuring Peter V.S. Bond and Wendy Liebmann
In this episode: Wendy Liebmann talks with Peter V.S. Bond, VP of CPG Strategy and Development for Fetch Rewards, about whether it is possible to build shopper loyalty today, and how important it is to understand where shoppers are on their loyalty journey. They discuss: The critical components retailers and brands need to build loyalty ... Read more

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