engage Archives - WSL Strategic Retail

How Retail Can Be A Solution for Loneliness with Matthew Liebmann | EP44

Podcast Episode 44 banner featuring Matthew Liebmann and Wendy Liebmann

In this episode: Wendy Liebmann talks with Matthew Liebmann, Chief Innovation & Data Officer at Vista Group about the role of physical experiences in addressing the increasingly disturbing societal issues of loneliness. They discuss: Loneliness and the decline of socialization prior to the pandemic, and its continuing impact across populations The opportunities that retail and movie theaters ... Read more

Creating Smart, Relevant Shopper Experiences that Build Loyalty with Damian Kernahan | EP40

In this episode: Wendy Liebmann talks with Damian Kernahan, founder & CEO of Proto Partners, an Australian-based customer experience consultancy, to understand how technology, the Covid pandemic and increasingly complex shopping behaviors are driving the urgency to build shopper-centric organizations. They discuss: The challenges to building a shopper-centric organization in today’s increasingly complicated omni-channel world ... Read more