pandemic Archives - Page 2 of 2

The New Shopper Truths with Candace Corlett | EP23

Banner featuring Candace Corlett and Wendy Liebmann

In this episode: WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss WSL’s latest research, the health and wellness shopper revolution it reveals and the implications for retailers and brands. They discuss: How health and wellness has changed over the last 8 years, and the new conditions, such as mental health, that are impacting Americans’ health ... Read more

How to Make Every Store A Store of the Future with Jo Horgan | EP21

Banner featuring Jo Horgan and Wendy Liebmann

In this episode: Wendy Liebmann and Jo Horgan, Jo Horgan, Founder & Co-CEO of Mecca Brands, discuss how retail innovation must be a discipline embedded into the culture of organizations to stay relevant to what shoppers want in a fast-changing world. They discuss: Putting shoppers at the center of a company’s innovation culture How retail ... Read more

“Spontaneous” Shopping is the New Efficiency with Candace Corlett | EP20

In this episode: Wendy Liebmann and Candace Corlett provide a preview of What’s Up in WSL’s latest How America Shops® research. You will learn: Why retailers’ efforts to differentiate are not working. How spontaneous shopping is impacting traffic, both in-store and online. What categories are most susceptible – and most opportune -- to the spontaneous ... Read more

The Future of Retail Leadership | EP18

Banner featuring Stephan Kanlian, Morgan Hagney, and Wendy Liebmann

In this episode: Wendy Liebmann discusses the expertise, mindset and agility retail leaders will need in the future with Professor Stephan Kanlian, Chairperson of FIT’s Master’s Program in Cosmetics and Fragrance Marketing and Management, and Morgan Hagney, AVP, Maybelline New York. They discuss: Critical capabilities required in the new phygital retail environment The urgency to ... Read more

Shopping Next: Myths, Realities and What Will Endure | EP15

In this episode: Our own Wendy Liebmann and Candace Corlett (WSL’s dynamic leadership duo) discuss the new realities of the emerging retail world and challenge whether or not new shopping patterns formed during the pandemic will endure. Wendy and Candace discuss: Whether physical stores will remain viable How time is now the focus of every ... Read more

The Future of Retail from a Global View | EP14

Banner featuring Christine Cross and Wendy Liebmann

In this episode: Our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world. Wendy and Christine discuss: The impact of channel agnosticism on how people shop, and where companies invest The growth of DTC and how it enables brands to stay closer to shoppers ... Read more

How Kroger is Helping Americans Live Healthier Lives | EP13

Banner featuring Colleen Lindholz and Wendy Liebmann

In this episode: Our own Wendy Liebmann and Colleen Lindholz, President of Kroger Health, discuss the power of retail to transform lives, and Kroger’s journey to help Americans be healthier -- during the pandemic and every day. Wendy and Colleen discuss: Kroger’s “Food as Medicine” strategy grounded in affordable, personalized solutions How the shopper is ... Read more

The New Language of Retail | EP12

In this episode: Our own Wendy Liebmann and Norman De Greve, Chief Marketing Officer at CVS Health, discuss how retail, and companies that sell through retail, need to communicate differently with shoppers today; what’s the same, what’s different and what the future will demand. Wendy and Norm discuss: How digital has changed and how companies ... Read more

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