The Role of the Store: Retail 5.0 with Candace Corlett | EP35

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: WSL’s Wendy Liebmann and Candace Corlett discuss that, in spite of all the attention given to ecommerce during the pandemic, the physical store matters. But not the same way it used to. They discuss: Why the store still matters to shoppers What shoppers expect from stores today [hint: efficiency and happiness] How, ... Read more

Amazon, Omni-commerce, the Metaverse and What Comes Next with Andrea Leigh | EP34

Banner featuring Andrea Leigh and Wendy Liebmann
In this episode: Wendy Liebmann talks with Andrea Leigh, former Amazon executive, and founder of The Allume Group, an ecommerce education community, about the future of commerce. They discuss: How lifestage and lifestyle needs coupled with new technologies mean that shopping is now a passive -- rather than an active -- activity. That “always shopping” ... Read more

Branding WELLness. The New Dynamics, with Tim Girvin | EP29

Banner featuring Tim Girvin and Wendy Liebmann
In this episode: Wendy Liebmann talks with Tim Girvin, founder and chief creative officer of Girvin Inc., about how companies need to tell their stories in this age when shoppers are more focused on their health and wellbeing than on accumulating things. They discuss: The importance of truth in storytelling when shoppers have access to so ... Read more

Building Shopper Loyalty in a Digital World with Peter V.S. Bond | EP26

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In this episode: Wendy Liebmann talks with Peter V.S. Bond, VP of CPG Strategy and Development for Fetch Rewards, about whether it is possible to build shopper loyalty today, and how important it is to understand where shoppers are on their loyalty journey. They discuss: The critical components retailers and brands need to build loyalty ... Read more

Retail Innovation: What’s Working, and Not with Candace Corlett | EP25

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: Wendy Liebmann and Candace Corlett walk – and talk – you through a virtual Retail Safari®. They share their latest observations of what’s working and not at retail – from department stores, drug stores, mass merchants, specialty beauty and more... They discuss: How department stores are winning and losing (yes, some are ... Read more

The New Shopper Truths with Candace Corlett | EP23

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss WSL’s latest research, the health and wellness shopper revolution it reveals and the implications for retailers and brands. They discuss: How health and wellness has changed over the last 8 years, and the new conditions, such as mental health, that are impacting Americans’ health ... Read more

E-Commerce Marketplaces: White Space? Or Black Holes? with Brand3P | EP22

Banner featuring Ping, Burke, and Wendy
In this episode: Wendy Liebmann talks with Ping Hao and Burke White, founders of Brand3P, and creators of the Walmart.com marketplace about the current opportunities -- and challenges -- for brands and retailers as e-commerce marketplaces fast become a primary distribution channel. They discuss: Why marketplaces are growing (Hint: because shoppers are there), and when ... Read more

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