Retail Trends 2025 Archives - WSL Strategic Retail

Retail’s Next Act: Human Connection in an AI World with Christi Geary | EP104

In this episode: In this episode, Wendy Liebmann sits down with Christi Geary, EVP at Advantage Marketing Partners, to explore the evolving landscape of retail and the enduring power of the human connection. They dive into the intersection of technology and emotion, discussing why physical retail remains vital despite the digital explosion and how brands ... Read more

Agentic AI vs. Human Connection: The Future of Retail Explained with Andy Murray | EP103

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In this episode: In this episode, Wendy Liebmann sits down with retail veteran Andy Murray to dissect the conflicting forces impacting the modern shopper. From the bifurcated "K-shaped" economy to the rise of "vibe shopping" among Gen Z, Andy shares insights from his time at Walmart, ASDA, and P&G, and his current work with the ... Read more

How America Shops® in Chaos. What’s Worth It Now? with Rich Kaminski | EP100

In this episode: In this milestone episode, Wendy Liebmann celebrates 100 episodes of Future Shop with WSL’s newest Director of Research & Insights, Rich Kaminski. Together, they unpack the latest How America Shops® in Chaos study — revealing how shoppers are navigating a world defined by constant disruption, rising prices, and shifting trust in retailers. ... Read more

How To Grow a Specialty Retail Business in Chaotic Times with Anna Harman | EP91

In this episode: Wendy Liebmann talks to Anna Harman, CEO and co-founder of Studs, the specialty ear piercing and earring retailer, with 33+ stores and e-commerce site, founded in 2019 just in time for Covid. They discuss: Going from corporate law to Walmart innovation lab to opening Studs. Creating a unique brand ecosystem through quality ... Read more

A Preview of 2025. AI, Tech, Culture and More, with Justin Honaman, AWS | EP85

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In this episode: Wendy Liebmann, WSL’s CEO and Chief Shopper talks to Justin Honaman, Head of Worldwide Retail & Consumer Goods Business Development for Amazon Web Services. They preview 2025, and what winning companies are doing – and need to do – to capitalize on the latest technology…and other things. They discuss: The continuing tension around ... Read more

Retail 2030 – A Framework for Growth with Jacqueline Windsor, PwC | EP83

In this episode: Wendy Liebmann talks to Jacqueline Windsor, partner in Strategy and Deals for the Consumer Market and UK Head of Retail, PwC, London about the differences and similarities between the UK and US consumer and retail markets, and where to find growth in the coming years. They discuss: Unlocking the power of consumer ... Read more