The New Shopper Truths with Candace Corlett | EP23

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss WSL’s latest research, the health and wellness shopper revolution it reveals and the implications for retailers and brands. They discuss: How health and wellness has changed over the last 8 years, and the new conditions, such as mental health, that are impacting Americans’ health ... Read more

How to Make Every Store A Store of the Future with Jo Horgan | EP21

Banner featuring Jo Horgan and Wendy Liebmann
In this episode: Wendy Liebmann and Jo Horgan, Jo Horgan, Founder & Co-CEO of Mecca Brands, discuss how retail innovation must be a discipline embedded into the culture of organizations to stay relevant to what shoppers want in a fast-changing world. They discuss: Putting shoppers at the center of a company’s innovation culture How retail ... Read more

“Spontaneous” Shopping is the New Efficiency with Candace Corlett | EP20

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: Wendy Liebmann and Candace Corlett provide a preview of What’s Up in WSL’s latest How America Shops® research. You will learn: Why retailers’ efforts to differentiate are not working. How spontaneous shopping is impacting traffic, both in-store and online. What categories are most susceptible – and most opportune -- to the spontaneous ... Read more

Retail Keep Up! Hurry Up! | EP17

Banner featuring Paco Underhill and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Paco Underhill, founder of Envirosell, the behavioral research company, discuss how retail must respond faster to social change if it is to keep up with shoppers. Wendy and Paco discuss: What shoppers expect now from retailers and brands What made a good store a decade ago does ... Read more

Shopping Next: Myths, Realities and What Will Endure | EP15

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Candace Corlett (WSL’s dynamic leadership duo) discuss the new realities of the emerging retail world and challenge whether or not new shopping patterns formed during the pandemic will endure. Wendy and Candace discuss: Whether physical stores will remain viable How time is now the focus of every ... Read more

The New Language of Retail | EP12

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In this episode: Our own Wendy Liebmann and Norman De Greve, Chief Marketing Officer at CVS Health, discuss how retail, and companies that sell through retail, need to communicate differently with shoppers today; what’s the same, what’s different and what the future will demand. Wendy and Norm discuss: How digital has changed and how companies ... Read more

Reinventing Retail Relationships During a Pandemic | EP10

Banner featuring Greg Farrar and Wendy Liebmann
In this episode: In this episode, Wendy Liebmann interviews Greg Farrar, CEO of ECRM, a leading trade organization and provider of business-to-business solutions for retail food service operators, health system buyers, and for the suppliers of consumer packaged goods for general merchandise, food service products, medical supplies, and pharmaceuticals. You’ll learn: How the pandemic changed ... Read more

The Great Retail Restructuring Begins | EP09

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: In the final episode of this 3-part discussion, WSL Strategic Retail’s Wendy Liebmann and Candace Corlett, reflect on how shoppers are moving on having survived the chaos, and how companies must reset fast to accommodate them.  The implications for retail, brands and service companies are now crystal clear:  Retail must restructure (finally) ... Read more

Humanizing Brands, Retail and Corporate Culture | EP04

Banner featuring Craig Dubitsky and Wendy Liebmann
In this episode: Wendy Liebmann interviews Craig Dubitsky, the “happy” founder of Hello Products, about how to create brands and retail that shoppers want in these volatile times.  They discuss reinventing established categories, how big companies can move fast, how unleashing internal creativity can transform a business culture and how, as e-commerce has grown, retail ... Read more

What is the Future of Retail in a COVID-19 World? | EP03

Banner featuring Helena Foulkes and Wendy Liebmann
In this episode: Helena Foulkes, former CEO of Hudson’s Bay Co (Saks Fifth Avenue), president of CVS Pharmacy and current Home Depot board member talks frankly to Wendy Liebmann about the future of retail, winners and losers, silver linings and how to lead in a crisis.  What’s the Future Shop Podcast with WSL all about?   ... Read more

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