Tags: shopper insights

The Great Retail Restructuring Begins | EP09

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: In the final episode of this 3-part discussion, WSL Strategic Retail’s Wendy Liebmann and Candace Corlett, reflect on how shoppers are moving on having survived the chaos, and how companies must reset fast to accommodate them.  The implications for retail, brands and service companies are now crystal clear:  Retail must restructure (finally) ... Read more

There is No Going Back | EP08

Banner featuring Candace Corlett and Wendy Liebmann
Wendy Liebmann and Candace Corlett, WSL Strategic Retail’s managing partners, continue the previous discussion and talk bluntly about the fact that there is no going back. That longing for the past days of retail – pre-pandemic – is irrelevant and dangerous. They discuss how retail has not been “a happy place” for shoppers for a ... Read more

Will Shoppers Ever Go Back to the Store? | EP07

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: Wendy Liebmann and Candace Corlett, WSL Strategic Retail’s managing partners, discuss key shopper insights from the first six months of the pandemic, surprises and new realities, and how retailers and brands must now move forward. In this first segment of a three-part discussion, they answer the burning question: Will shoppers ever go back ... Read more
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