Tags: shoppers

Beauty Retail Refined with Jenny B. Fine | EP45

Podcast Episode 45 banner featuring Jenny B. Fine and Wendy Liebmann
In this episode: Wendy Liebmann talks with Jenny B. Fine, executive editor of WWD and Beauty Inc., about the transformation of the beauty industry and how it has and will change over the coming decade. They discuss: Younger, Generation Z consumers and how their beauty priorities are based on not only looking good but also doing ... Read more

Leading Retail in Increasingly Complex Times with Phil Wahba | EP43

Podcast Episode 43 banner featuring Phil Wahba and Wendy Liebmann
In this episode: Wendy Liebmann talks with Phil Wahba, senior writer at Fortune magazine, about what it takes to lead successful retail companies in complex times, as operational issues clash with increasingly demanding shopper and workforce expectations. They discuss: The qualities the next generation of retail leaders must have to succeed How empathy is a ... Read more

The Role of the Store: Retail 5.0 with Candace Corlett | EP35

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: WSL’s Wendy Liebmann and Candace Corlett discuss that, in spite of all the attention given to ecommerce during the pandemic, the physical store matters. But not the same way it used to. They discuss: Why the store still matters to shoppers What shoppers expect from stores today [hint: efficiency and happiness] How, ... Read more

Branding WELLness. The New Dynamics, with Tim Girvin | EP29

Banner featuring Tim Girvin and Wendy Liebmann
In this episode: Wendy Liebmann talks with Tim Girvin, founder and chief creative officer of Girvin Inc., about how companies need to tell their stories in this age when shoppers are more focused on their health and wellbeing than on accumulating things. They discuss: The importance of truth in storytelling when shoppers have access to so ... Read more

Shopping Next: Myths, Realities and What Will Endure | EP15

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Candace Corlett (WSL’s dynamic leadership duo) discuss the new realities of the emerging retail world and challenge whether or not new shopping patterns formed during the pandemic will endure. Wendy and Candace discuss: Whether physical stores will remain viable How time is now the focus of every ... Read more

The Great Retail Restructuring Begins | EP09

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: In the final episode of this 3-part discussion, WSL Strategic Retail’s Wendy Liebmann and Candace Corlett, reflect on how shoppers are moving on having survived the chaos, and how companies must reset fast to accommodate them.  The implications for retail, brands and service companies are now crystal clear:  Retail must restructure (finally) ... Read more

There is No Going Back | EP08

Banner featuring Candace Corlett and Wendy Liebmann
Wendy Liebmann and Candace Corlett, WSL Strategic Retail’s managing partners, continue the previous discussion and talk bluntly about the fact that there is no going back. That longing for the past days of retail – pre-pandemic – is irrelevant and dangerous. They discuss how retail has not been “a happy place” for shoppers for a ... Read more
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