WSL Search Results
Drive Retail Sales with TLC (Trust, Loyalty and Caring)
It’s a perennial problem that’s poised to get worse: What makes shoppers happy, and why aren’t retailers able to offer it? WSL is getting to the bottom of the challenge by talking to retailers and gathering shopper insights to understand how they can regain their entrepreneurial spirit. Retailers and Brands,...Learn More
Who's Winning the Beauty Retailer Race for Gen Z?
By Noor Lobad, NOVEMBER 19, 2024 || A Publication of WWD (Women’s Wear Daily) Gen Z is the only cohort whose beauty spend is growing in units, per NIQ – and the race for their loyalty is intensifying among a growing number of retail players. The beauty retailer race for...Learn More
The Shrinking American Household and How it's Poised to Impact Retail
Future Now Future Next — Volume 2 [ 2024 ] U.S. household size is shrinking, with exponential growth in single person households. Despite smaller baskets, these shoppers have more time to be focused on their own health and wellness, and they are more brand loyal across many categories. This Future...Learn More
‘Invisible’ Channels Eroding Retail Categories
Under-the-radar retail channels such as TikTok, Instagram and marijuana dispensaries are eating up market share in the health and wellness category, our preliminary How America Shops® research suggests. If retailers and brands don’t respond to this threat soon, they’ll suffer the side effects. But we see opportunity. Invisible Channels are...Learn More
Future of Commerce 2030 Series Kicks Off in London
By Scot Meyer, OCTOBER 9, 2024 || A Publication of MMR (Mass Market Retailers) “If you have an interest in what the future holds for this industry, you’re in the right place today,” said Ed Morgan, president of The Emerson Group. LONDON — The Emerson Group kicked off its “Future...Learn More
Our Events - Past and Future
WSL Events Stay on top of our events. In-Person & Virtual. Don’t miss what’s coming. See what we’ve done. The Future of Commerce 2030 When? July 28-29, 2025 Where? Boston, MA What? The Emerson Group, along with WSL Strategic Retail and retailmediaIQ, hosted a two-day event focused on The Future...Learn More