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How Do Retailers Win Minorities’ Trust? By Doing Something
It’s easy for retailers to say they care about Black customers, but what are they doing to prove it in the store every day? This issue is more pressing now as the pandemic, racial strife and financial concerns heighten stress among all shoppers and store workers. For our latest How...Learn More
Developing African American Talent in our Industry: WE Move Forward
The WE Mission is to enhance the future, develop talent across generations and advance health and wellness. WE recognize that change starts with asking questions, educating ourselves and continuing the conversation. This has prompted us to lead a four-part live video panel series called, “WE Move Forward.” WE Move...Learn More
These CPG Categories are Going to See a Big Online Lift
Our research indicates that online shopping for basics, including groceries, will continue to lift as more customers are won over by the channel’s safety, price, and ease. People who bought the basic groceries and health products online as a result of the pandemic tell us about their experience and their...Learn More
4 Ways to Get Ahead of the Real Financial Crisis
We could take some encouragement from the recent jump in retail sales, but let’s keep it measured. WSL’s research shows as many as half of Americans remain pessimistic about their financial security, depending on socioeconomic conditions. That figure is likely to rise as unemployment and stimulus checks dry up. Our...Learn More
Humanizing Brands, Retail and Corporate Culture | EP04
In this episode: Wendy Liebmann interviews Craig Dubitsky, the “happy” founder of Hello Products, about how to create brands and retail that shoppers want in these volatile times. They discuss reinventing established categories, how big companies can move fast, how unleashing internal creativity can transform a business culture and how,...Learn More
How to Wrestle a Crisis: 8 Retail Revelations from Helena Foulkes
Helena Foulkes is a rare retail titan. She has spearheaded dramatic transformation as both the former president of CVS Pharmacy, and as CEO of luxury brand Hudson’s Bay Co, and she is a board member at Home Depot. As a cross-channel retail leader, Foulkes has learned how to manage a...Learn More