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Beauty Faces Down Chaos: 7 Opportunities for All Categories
After our recent travels to explore the latest in beauty, WSL Strategic Retail’s experts returned to NYC impressed by the category’s resiliency in this time of chaos. Here are seven examples of what beauty can show other business (categories and retailers) in order to grow. Is the ‘Lipstick Effect’ Still...Learn More
Influencing the Future of Retail, with Kenvue, Kroger and InMarket | EP97
In this episode: Wendy Liebmann talks to Amanda Coussoule, Chief Customer Officer at Kenvue, Marla Fielder, Health & Wellness Leader at Kroger and Sharon Glass, Global VP, OTC & Pharma at InMarket, about how to transform organizations in challenging retail times. Episode Highlights: Knowing when to use “soft” or “hard”...Learn More
Forget Channels. The Shopper Is the Center of Distribution
Retailers and brands are talking more about the demise of channels as shoppers get whatever they want, when and wherever they want. This behavior is not new, but its imprint is beginning to show profoundly, with many retailers struggling to remain relevant. Is the power of the consumer, as in...Learn More
How Retail Flagships Can Defy Tariff Uncertainty, Through Trust
Thanks to our Retail Safari® global innovation team, we’ve discovered three inventive flagships that illustrate how retailers can attract spending-cautious shoppers not by selling “stuff,” but by bringing their brands to life through trust and connection. We’re sharing ideas on how these examples can be applied in lower-cost, innovative strategies....Learn More
How Retail Can Bring Accessible Health Care to Communities Everyday with Kevin Host | EP92
In this episode: Wendy Liebmann talks to Kevin Host, SVP Health & Wellness Pharmacy at Walmart about how the retailer brings accessible health care to communities across the US, every day and in times of crisis. They discuss: The ongoing challenges to delivering easy to access pharmacy and medical care...Learn More
How America Shops® in a Crisis, Yet Again: 2025
In 2025, just as in 2024, 2020 and 2008, consumers are undergoing major financial uncertainty. WSL Strategic Retail has studied the implications of such crises on American shoppers over the years, so we went back into our How America Shops® data archives to previous “crises” studies to see how those...Learn More