WSL Search Results
How Brands Can Achieve Shopper Loyalty: It’s All About Caring
The food and beverage industry, all CPG for that matter, faces trust issues in 2025, and it presents competitive risks for national brands. WSL shopper surveys show that most consumers feel manufacturers care less about quality now than they used to. Shrinkflation and higher prices add to trust issues. Here’s...Learn More
Estée Lauder has Lost $100 Billion in Value in the Past Three Years.
How a big bet on China dragged down a luxury legend. By Phil Wahba, FEBRUARY 3, 2025 || A Publication of Fortune For years before the pandemic, retail experts predicted that China would rival, perhaps even overtake, the United States as the top luxury market in the world. “In the...Learn More
What's Fueling 2025?
This SPECIAL EDITION Retail Safari® features the best retail highlights from 2024. Consider these innovations as you plan 2025 for easier shopping and happiness, as well as new ways to present savings. We include a special section on Hispanic shoppers because of their influence as the “new American family.” This...Learn More
How to Keep the Gen-Z Fragrance Boom Going
By Emma Sandler, JANUARY 8, 2025 || A Publication of BoF (The Business of Fashion) Fragrance has proved a bright spot amid the beauty sales slowdown. But to keep growing, brands need to adapt to consumer habits that are changing quickly. — Gen-Z’s preferences have shaped the beauty industry in...Learn More
Drive Retail Sales with TLC (Trust, Loyalty and Caring)
It’s a perennial problem that’s poised to get worse: What makes shoppers happy, and why aren’t retailers able to offer it? WSL is getting to the bottom of the challenge by talking to retailers and gathering shopper insights to understand how they can regain their entrepreneurial spirit. Retailers and Brands,...Learn More
Who's Winning the Beauty Retailer Race for Gen Z?
By Noor Lobad, NOVEMBER 19, 2024 || A Publication of WWD (Women’s Wear Daily) Gen Z is the only cohort whose beauty spend is growing in units, per NIQ – and the race for their loyalty is intensifying among a growing number of retail players. The beauty retailer race for...Learn More