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Getting Started One-Off Projects Annual Subscription Become a Client. We offer flexible ways to work with us that focus on what you need, when you need it. All the Ways to Work With Us Your challenges are unique. We can leverage our shopper research, Retail Safari’s® and advisory consultations to...Learn More
Retail Consulting Services
Many of the world’s biggest retailers and consumer brands use retail consulting services to drive their shopper-centric strategies. Whether to optimize the customer experience through focused workshops, develop new strategies or adapt to the changing retail industry, brands across channels and subsectors can benefit from retail consulting. When you work...Learn More
8 Signs of the Future, Now: WSL’s “From Chaos Comes Clarity”
WSL’s latest research shows a more defined path to 2024, and while it no doubt will lead to more normalized activities – think working and social life – retail’s road signs indicate some departures from the normal. We’ve boiled them down to eight pivotal behavioral changes and accelerations, in our...Learn More
Online Retail is Falling Flat – Here’s How to Give it Life
So far, e-commerce has gotten away with just being fast and functional. But in this pandemic, as more shoppers gravitate toward online purchases out of necessity or convenience, it needs to prove it can connect with shoppers more personally. Here are two common-sense ways retailers and brands can engage emotionally,...Learn More
4 Steps to Win Shoppers by Showing You Care, from Neurologist Dr. Gayatri Devi
The path to connecting with your shoppers requires showing you care about them, and that goes well beyond keeping them safe. Here are 4 tips on how to show you care from leading neurologist Dr. Gayatri Devi. Shoppers have got pandemic life down, but is that enough? The frenzy of...Learn More
Shoppers are Taking Back WELL: 5 Ways Retail Can Help
Remember December, when so many people resolved to include holistic wellness in their foods, products, and activities? The pandemic sidelined the healthy-living movement for many, but now, after several months of sheltering-in-place, shoppers are reclaiming the concept of personal and family wellness in all they do. Here’s how retail stores...Learn More