WSL Search Results
8 Signs of the Future, Now: WSL’s “From Chaos Comes Clarity”
WSL’s latest research shows a more defined path to 2024, and while it no doubt will lead to more normalized activities – think working and social life – retail’s road signs indicate some departures from the normal. We’ve boiled them down to eight pivotal behavioral changes and accelerations, in our...Learn More
Online Retail is Falling Flat – Here’s How to Give it Life
So far, e-commerce has gotten away with just being fast and functional. But in this pandemic, as more shoppers gravitate toward online purchases out of necessity or convenience, it needs to prove it can connect with shoppers more personally. Here are two common-sense ways retailers and brands can engage emotionally,...Learn More
4 Steps to Win Shoppers by Showing You Care, from Neurologist Dr. Gayatri Devi
The path to connecting with your shoppers requires showing you care about them, and that goes well beyond keeping them safe. Here are 4 tips on how to show you care from leading neurologist Dr. Gayatri Devi. Shoppers have got pandemic life down, but is that enough? The frenzy of...Learn More
Shoppers are Taking Back WELL: 5 Ways Retail Can Help
Remember December, when so many people resolved to include holistic wellness in their foods, products, and activities? The pandemic sidelined the healthy-living movement for many, but now, after several months of sheltering-in-place, shoppers are reclaiming the concept of personal and family wellness in all they do. Here’s how retail stores...Learn More
It's Not About Amazon with Wendy Liebmann and Candace Corlett | EP 01
We are very excited to announce that the Future Shop Podcast with WSL is officially live across the web! Learn more about it here: What’s the Future Shop Podcast with WSL all about? Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail...Learn More
New Mall Corporate Strategy: Health Hubs for Convenience
Massive hospital complexes are so 2015. Today’s healthcare providers have their fingers on the pulse of retail real estate and are swooping in to transform store space into exam and procedural rooms. We share some unfolding examples, and the active role retailers can play based on our consumer survey results....Learn More