WSL Search Results
Our Events - Past and Future
WSL Events Stay on top of our events. In-Person & Virtual. Don’t miss what’s coming. See what we’ve done. The Future of Commerce 2030 When? July 28-29, 2025 Where? Boston, MA What? The Emerson Group, along with WSL Strategic Retail and retailmediaIQ, hosted a two-day event focused on The Future...Learn More
Retailer Research
What We Cover Executive Interviews Future Shop Podcast We help you understand retail and retailers intimately so you can build successful collaborative growth strategies for the future. Our How America Shops® and How the World Shops surveys track shopper sentiment across channels and specific retailers – mass to luxury, physical...Learn More
Get Started
Getting Started One-Off Projects Annual Subscription Become a Client. We offer flexible ways to work with us that focus on what you need, when you need it. All the Ways to Work With Us Your challenges are unique. We can leverage our shopper research, Retail Safari’s® and advisory consultations to...Learn More
Retail Consulting Services
Many of the world’s biggest retailers and consumer brands use retail consulting services to drive their shopper-centric strategies. Whether to optimize the customer experience through focused workshops, develop new strategies or adapt to the changing retail industry, brands across channels and subsectors can benefit from retail consulting. When you work...Learn More
8 Signs of the Future, Now: WSL’s “From Chaos Comes Clarity”
WSL’s latest research shows a more defined path to 2024, and while it no doubt will lead to more normalized activities – think working and social life – retail’s road signs indicate some departures from the normal. We’ve boiled them down to eight pivotal behavioral changes and accelerations, in our...Learn More
Online Retail is Falling Flat – Here’s How to Give it Life
So far, e-commerce has gotten away with just being fast and functional. But in this pandemic, as more shoppers gravitate toward online purchases out of necessity or convenience, it needs to prove it can connect with shoppers more personally. Here are two common-sense ways retailers and brands can engage emotionally,...Learn More