WSL Search Results
Prepare for 2024 Now, With These 6 WSL Retail Trends
With tighter spending everywhere around us, consumer preferences in 2023 will shape the retail in 2024 and beyond. We dove into our proprietary How America Shops® surveys of the past year and found six ways how consumer trend changes will more prominently influence retail and brand strategies in 2024 –...Learn More
Brands Lose Loyalty Online
Online grocery sales soared by 54% in 2020, creating logistical challenges, but also unintended consequences for brands. As we learn here, buying CPG online raises a loyalty concern for brands. Shoppers surveyed for WSL’s How America Shops® research said they are far more likely to switch brands online than in-store. We...Learn More
Shoppers Reveal Many Paths to Purchase
Shoppers had been self-solving to make CPG easier and faster to shop since 2016. Then the pandemic allowed more shoppers to become expert online shoppers at their favorite chains. In this report, we look at the emerging, unintended consequences for brands — more brand switching online, more pre-shopping online offset by shoppers...Learn More
9 Tips For Mastering The In-Store Experience
By Sarah Brown // Business of Fashion, August 08, 2018 Retail may be in flux, but beauty customers are still buying big at physical stores. Sarah Brown examines how beauty’s savviest brands keep shoppers shopping. New York, United States – Earlier this summer as I was packing – at midnight, predictably –...Learn More
Speakers to Discuss How Digital Brings Value to Retail
Path to Purchase Institute, August 14, 2017. Written by April Miller. CVS and WSL executives will dissect the opportunities that abound going forward. NOTE: This article is published in the September 2017 issue of Shopper Marketing. After the issue went to press, Norman de Greve was replaced as the CVS Health...Learn More