March 2020: Every aspect of life was turned upside down – Work-life, School life, Home Life, and certainly Shopping Life®. Nine months later, in November 2020, WSL studied shoppers to understand which shopping habits learned during the pandemic will stick going forward, and which will slip away, which social and product values shoppers will continue to pay for, and which shoppers will drive the transformation in retail sparked by COVID-19.

Shopping Next: What Will Stick or Slip Report Sample 1

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Debbie Kelly, Director of Insights

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