customers Archives - WSL Strategic Retail

The Future of Beauty. Healthy or Not? with Lauren Brindley from Walgreens | EP31

In this episode: Wendy Liebmann talks to Lauren Brindley, Former Group Vice President and General Merchandise Manager for Beauty and Personal Care, Walgreens, about whether the future of the beauty category is now truly connected to health and wellness. They discuss: How US shoppers have come to understand the natural link between beauty, health, and wellbeing ... Read more

Learnings from the Front Lines in Dramatically Changing Retail Times with Anne Fink | EP28

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In this episode: Wendy Liebmann talks with Anne Fink, president of global foodservice at PepsiCo about how she, her team and her food service community responded when the industry shut down overnight -- and how together they have reinvented their business model for these changing times. They discuss: The importance of taking care of all ... Read more

How to Make Every Store A Store of the Future with Jo Horgan | EP21

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In this episode: Wendy Liebmann and Jo Horgan, Jo Horgan, Founder & Co-CEO of Mecca Brands, discuss how retail innovation must be a discipline embedded into the culture of organizations to stay relevant to what shoppers want in a fast-changing world. They discuss: Putting shoppers at the center of a company’s innovation culture How retail ... Read more