Digital Archives - WSL Strategic Retail

The Paradox of the New Shopping World with Candace Corlett | EP59

In this episode: Wendy Liebmann talks to WSL’s president Candace Corlett about the latest How America Shops® research that addresses the foundational changes in shopper sentiment and behavior as a result of five years of turmoil. (That’s right, it’s not only about the pandemic.) They discuss: The paradox of shoppers’ “just in case” approach to ... Read more

Retail Media Networks with Parbinder Dhariwal | EP57

In this episode: Wendy Liebmann talks to Parbinder Dhariwal, VP & General Manager of CMX, at CVS Health, about the evolution of Retail Media Networks and the opportunity they offer to create more personalized shopping experiences. They discuss: Whether this is the moment of one-to-one shopper personalization. The challenge of digitizing a traditionally analog retail ... Read more

Build A Modern Social Brand with Mindy McKnight | EP46

In this episode: Wendy Liebmann talks with Mindy McKnight, CEO of M-Star Media Inc., content developer and founder of Hairitage by Mindy, about how to build a successful CPG brand today. They discuss: The essence of building a successful multi-million dollar brand without losing its founder soul, and its solution driven reason-for-being The keys to creating a ... Read more

The Role of Stores: Retail 5.0 with Candace Corlett | EP35

In this episode: WSL’s Wendy Liebmann and Candace Corlett discuss that, in spite of all the attention given to ecommerce during the pandemic, the physical store matters. But not the same way it used to. They discuss: Why the store still matters to shoppers What shoppers expect from stores today [hint: efficiency and happiness] How, ... Read more

Retail After the Splurge with Steve Sadove | EP19

Banner featuring Steve Sadove and Wendy Liebmann

In this episode: Wendy Liebmann discusses how retailers have the opportunity to reintroduce themselves to shoppers as they move out of their COVID-cocoons with Steve Sadove, retired Chairman & CEO of Saks Incorporated, and current board member of Colgate-Palmolive and advisor to Mastercard and private equity. They discuss: The new foundation for retail How to ... Read more

Shopping Next: Myths, Realities and What Will Endure | EP15

In this episode: Our own Wendy Liebmann and Candace Corlett (WSL’s dynamic leadership duo) discuss the new realities of the emerging retail world and challenge whether or not new shopping patterns formed during the pandemic will endure. Wendy and Candace discuss: Whether physical stores will remain viable How time is now the focus of every ... Read more

The New Language of Retail | EP12

In this episode: Our own Wendy Liebmann and Norman De Greve, Chief Marketing Officer at CVS Health, discuss how retail, and companies that sell through retail, need to communicate differently with shoppers today; what’s the same, what’s different and what the future will demand. Wendy and Norm discuss: How digital has changed and how companies ... Read more

The Great Retail Restructuring Begins | EP09

Banner featuring Candace Corlett and Wendy Liebmann

In this episode: In the final episode of this 3-part discussion, WSL Strategic Retail’s Wendy Liebmann and Candace Corlett, reflect on how shoppers are moving on having survived the chaos, and how companies must reset fast to accommodate them. The implications for retail, brands and service companies are now crystal clear: Retail must restructure (finally) ... Read more

There is No Going Back | EP08

Wendy Liebmann and Candace Corlett, WSL Strategic Retail’s managing partners, continue the previous discussion and talk bluntly about the fact that there is no going back. That longing for the past days of retail – pre-pandemic – is irrelevant and dangerous. They discuss how retail has not been “a happy place” for shoppers for a ... Read more