Tags: future of shopping

How America Shops® in Chaos. What’s Worth It Now? with Rich Kaminski | EP100

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In this episode: In this milestone episode, Wendy Liebmann celebrates 100 episodes of Future Shop with WSL’s newest Director of Research & Insights, Rich Kaminski. Together, they unpack the latest How America Shops® in Chaos study — revealing how shoppers are navigating a world defined by constant disruption, rising prices, and shifting trust in retailers. ... Read more

Investing in the Future of Retail – Where, Why, How with Diana Melencio | EP89

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In this episode: Wendy Liebmann talks to Diana Melencio, partner at XRC Ventures, an investor in the early-stage intersection of consumer behavior and technology, and its investment approach in the health, beauty, and technology sectors. They discuss: How XRC finds opportunities (one way: scraping the web) The touchpoints of the consumer journey that have become ... Read more

A Preview of 2025. AI, Tech, Culture and More, with Justin Honaman, AWS | EP85

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In this episode: Wendy Liebmann, WSL’s CEO and Chief Shopper talks to Justin Honaman, Head of Worldwide Retail & Consumer Goods Business Development for Amazon Web Services. They preview 2025, and what winning companies are doing – and need to do – to capitalize on the latest technology…and other things. They discuss: The continuing tension around ... Read more
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