Personalization Archives - Page 2 of 2

Hema Supermarket

In 2016, Alibaba, China’s largest online commerce company, opened Hema, a high-tech Chinese supermarket powered by a shopper’s smartphone. Hema (Freshippo) is part of Alibaba’s new retail strategy that integrates online, offline, logistics, and data to improve the shopping experience. With an aggressive plan to expand its locations to 2,000 in 2022, Hema offers a ... Read more

Retailers Can Learn from Restaurants

Table for 1, please. Restaurants have lessons for retail. Shopping isn’t the only thing shoppers have missed. It feels good to dine out again, even if the tables are in the middle of the street. Retailers can learn a thing -- or 5 -- from restaurants and how they are engaging with customers during this ... Read more

Intelligent Retail: Walmart IRL

In today’s shopping environment there is no shortage of “shiny new things”. Retailers are pulling out all the stops to engage, capture and create loyalty with the shopper. Enter the new first of it’s kind Walmart IRL. In this case IRL stands for “Intelligent Retail Lab” but the “intelligence” is not only the new technological ... Read more