Boots Beauty – A Look Inside

Boots Beauty Retail Safari main banner of storefront
Boots is a U.K. beauty retailer and pharmacy chain that operates 2,100 stores, ensuring that 85% of the U.K. population is within 10-minutes of one of its store. Over the past three years, Boots has been elevating its in-store beauty experience by renovating over 170 of its beauty halls. This report explores the first solo ... Read more

Supermarkets: Yes! to Innovation

Retail Safari banner featuring retail drive-thru and food hall
In this Retail Safari®, we look beyond the obvious big-box stock-up retailers like Walmart, Costco, and Amazon to discover how three grocers, Sendik’s Food Market, Bristol Farms, and Rouses Market, are competing by finding their own base of shoppers. Read this Retail Safari® to explore: How these retailers reimagine the store as an easy (and ... Read more

Paths to Beauty: Eyes Everywhere…

Paths to Beauty Retail Safari Banner featuring abstract repeated line paths connecting circular images of online beauty, grocery store beauty beverages, and in-store apparel and beauty products
This Retail Safari® brings you innovators, both brands and retailers, who are delivering what the next generation of shoppers expect: convenience, personalization, and discovery. Will it stop with beauty? Is your category next? In this Retail Safari®, we identify: Convenient solutions like dual-purpose cosmetics for everyone and channels to discover the best in beauty Innovators ... Read more

Shopping Made Easier: The Best Shopping Tools, Brands & Retail Formats

Easy Shopping Retail Safari Banner featuring smiling woman browsing pre-made store meals
Convenience is a major influencer in shopping behavior and a value that retailers and brands must shout to shoppers. In this Retail Safari®, we reveal: What shoppers are doing to make their Shopping Life easier – and how smart retailers and brands are responding Buzz-worthy digital tools making headlines now like AI Solution-oriented brands and ... Read more

Breaking Barriers In Apparel: What Does It Mean For You?

What starts in one category extends to other unexpected areas. Apparel is one category known for leading disruption with a futuristic approach to retail. The innovations that we are seeing today in fashion will transform shoppers’ expectations of shopping next. In this Retail Safari®, we tour four Apparel stores, Amazon Style in Los Angeles, CA, ... Read more

Hema Supermarket

Hema Supermarket Report Banner featuring customer scanning QR code on product packaging
In 2016, Alibaba, China’s largest online commerce company, opened Hema, a high-tech Chinese supermarket powered by a shopper’s smartphone. Hema (Freshippo) is part of Alibaba’s new retail strategy that integrates online, offline, logistics, and data to improve the shopping experience. With an aggressive plan to expand its locations to 2,000 in 2022, Hema offers a ... Read more

Retailers Can Learn from Restaurants

Table for 1, please. Restaurants have lessons for retail. Shopping isn’t the only thing shoppers have missed. It feels good to dine out again, even if the tables are in the middle of the street.  Retailers can learn a thing -- or 5 -- from restaurants and how they are engaging with customers during this ... Read more

Intelligent Retail: Walmart IRL

Intelligent Retail: Walmart IRL Report Banner featuring Walmart IRL station
In today’s shopping environment there is no shortage of “shiny new things”. Retailers are pulling out all the stops to engage, capture and create loyalty with the shopper. Enter the new first of it’s kind Walmart IRL. In this case IRL stands for “Intelligent Retail Lab” but the “intelligence” is not only the new technological ... Read more

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