Personalization Archives - WSL Strategic Retail

Convenience Matters: Retail Safari® Newsletter

Shoppers today expect ease at every step — from discovery to purchase and beyond. This month, we’re spotlighting companies that are removing friction and making the shopping journey more seamless than ever. In our March edition of the Retail Safari® Newsletter, we explore groundbreaking innovations across categories, including: Personalized Pricing Tools: Giving customers more control ... Read more

AI’s Game-Changing Role in Health & Wellness: Retail Safari® Newsletter

AI is revolutionizing Health & Wellness, redefining how shoppers shop, engage, and care for themselves. In our February edition of the Retail Safari® Newsletter, we spotlight the most cutting-edge AI-driven innovations shaping the future of wellness, including: A healthy, fast-casual restaurant leveraging AI for personalized nutrition. An app dedicated to women’s health education, with a ... Read more

What’s Fueling 2025?: Retail Safari® Newsletter

This SPECIAL EDITION Retail Safari® features the best retail highlights from 2024. Consider these innovations as you plan 2025 for easier shopping and happiness, as well as new ways to present savings. We include a special section on Hispanic shoppers because of their influence as the “new American family.” This edition features the following themes: ... Read more

Boots Beauty – A Look Inside

Boots is a U.K. beauty retailer and pharmacy chain that operates 2,100 stores, ensuring that 85% of the U.K. population is within 10-minutes of one of its store. Over the past three years, Boots has been elevating its in-store beauty experience by renovating over 170 of its beauty halls. This report explores the first solo ... Read more

Supermarkets: Yes! to Innovation

Retail Safari banner featuring retail drive-thru and food hall

In this Retail Safari®, we look beyond the obvious big-box stock-up retailers like Walmart, Costco, and Amazon to discover how three grocers, Sendik’s Food Market, Bristol Farms, and Rouses Market, are competing by finding their own base of shoppers. Read this Retail Safari® to explore: How these retailers reimagine the store as an easy (and ... Read more

Paths to Beauty: Eyes Everywhere…

This Retail Safari® brings you innovators, both brands and retailers, who are delivering what the next generation of shoppers expect: convenience, personalization, and discovery. Will it stop with beauty? Is your category next? In this Retail Safari®, we identify: Convenient solutions like dual-purpose cosmetics for everyone and channels to discover the best in beauty Innovators ... Read more

Shopping Made Easier: The Best Shopping Tools, Brands & Retail Formats

Convenience is a major influencer in shopping behavior and a value that retailers and brands must shout to shoppers. In this Retail Safari®, we reveal: What shoppers are doing to make their Shopping Life easier – and how smart retailers and brands are responding Buzz-worthy digital tools making headlines now like AI Solution-oriented brands and ... Read more

Clicks to Bricks: How to Attract Young, Digital-Savvy Shoppers to the Store.

Although Gen Alpha might not have money to spend, they are influencers for the adults in their lives who do spend. The physical store must target and excite the next generation of young, digital-savvy shoppers and compete with social media for this shopper's attention. In this Retail Safari®, we identify: 3 innovators from around the ... Read more

Breaking Barriers In Apparel: What Does It Mean For You?

What starts in one category extends to other unexpected areas. Apparel is one category known for leading disruption with a futuristic approach to retail. The innovations that we are seeing today in fashion will transform shoppers’ expectations of shopping next. In this Retail Safari®, we tour four Apparel stores, Amazon Style in Los Angeles, CA, ... Read more

Hema Supermarket

In 2016, Alibaba, China’s largest online commerce company, opened Hema, a high-tech Chinese supermarket powered by a shopper’s smartphone. Hema (Freshippo) is part of Alibaba’s new retail strategy that integrates online, offline, logistics, and data to improve the shopping experience. With an aggressive plan to expand its locations to 2,000 in 2022, Hema offers a ... Read more

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