Consumers Will Continue to Embrace Online Shopping After Crisis Ends

Consumers Will Continue to Embrace Online Shopping After Crisis Ends blog banner featuring woman holding shopping basket and browsing store shelves
Wendy Liebmann of WSL Strategic Retail predicted consumers will also cut spending and seek to trade down. By Jean E. Palmieri // WWD, April 9, 2020 Consumer behavior will change dramatically when the coronavirus crisis is finally resolved. That will include a lasting dependence on online shopping and a marked trend toward trading down. In a webinar ... Read more

Retail Brands’ Reckoning: How They Treat Workers Matters

Retail Brands' Reckoning: How They Treat Workers Matters blog banner featuring Walmart employee wiping down checkout belt
BY SARAH MAHONEY // Media Post, April 3, 2020 Much of the COVID-19 crisis has focused on retailer behavior. There’s the good: Opening an hour early, just for seniors! The bad: Forcing employees to work without protective gear! And mostly, there’s a vast in-between, with stores serving customers in a climate where every transaction poses a potentially fatal ... Read more

Business on top, pajamas underneath: Walmart is selling work shirts, but not so many pants

Business on top, pajamas underneath blog banner featuring woman having a video call with coworker
BY JACOB BOGAGE // The Washington Post, March 28, 2020 With the rise of video conferences, workers realize they need professional tops, but not bottoms. A few more shelves might be looking bare at Walmarts around the country, or at least a few more bins empty at fulfillment warehouses. Customers are making a run on tops: shirts, ... Read more

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