Have Questions? Get Answers.
We‘ve answered the most common questions we get below, but if you need further help: get in touch by email at info@wslstrategicretail.com or by phone at 212 924 7780.
We sure do. Our team workshops can include store tours (Retail Safari® workshops), topical presentations and growth seminars, to help a range of clients anticipate their retail futures. Learn more on our Consulting page.
We’d love to speak at your company meeting or conference. WSL’s full staff, including CEO and Chief Shopper Wendy Liebmann, President Candace Corlett, our researchers and our strategic consultants, are available to share the latest we’ve seen, heard and learned. You can find out more about our Custom Services and how to contact us here.
If you’re a client of WSL Strategic Retail, then you can automatically receive all of our proprietary content, including research packages and links to podcasts and Retail Safaris®, directly in your email inbox. If you’re not a client and would like to learn more about joining us, you can do so, here.
WSL is built on 30 years of understanding shoppers through its highly recognized and successfully predictive proprietary research. This ensures that all of our custom and syndicated services – as well as our recommendations – focus on what shoppers want now, and what they will want next. We are laser-focused on helping retailers and brands build and deliver value for their shoppers. It’s all we do. Bottom line: We put our money where our mouth is.
Our retail evaluations start with in-depth, one-to-one interviews conducted in-person with one of our senior WSL consultants. They combine both qualitative responses (retailer quotes) and quantitative benchmark ratings, to tell the full story. This means we could challenge you, broaching tough topics as well as investigate and interpret future industry attitudes.
Our methodology toolkit includes ethnography, one-to-one interviews, focus groups, social monitoring and quantitative surveys – performed in the U.S. and globally. We choose the methodologies best suited to each task, to ensure our clients get the answers needed to resolve their challenges regarding shoppers, consumers and even other retailers and brands.