WSL Search Results
The Future of Retail with Helena Foulkes | EP74
In this episode: Wendy Liebmann, WSL’s CEO and Chief Shopper, talks to Helena Foulkes, current board member of Costco & Harry’s, former president of CVS Pharmacy and CEO and Board Member of the Hudson’s Bay Company, amongst other roles. They discuss: Her reflections on the pandemic: What she has learned...Learn More
New Page - Test
Two New How America Shops® Studies: Shopper Shifts You Need to Understand to Grow in 2025 & Beyond WSL’s Future Shop Podcast WSL’s Future Shop Podcast is an unvarnished view of where shoppers and retail are headed. Made for, and by, industry disruptors. WSL’s CEO & Chief Shopper, Wendy Liebmann...Learn More
New Studies
Two New How America Shops® Studies: Shopper Shifts You Need to Understand to Grow in 2025 & Beyond The Next Shopper Implosion. May 2024 Insights to help brands and retailers. Traditional segments shrink: Millennials with children decline. Choosing a single life. 31% of US Pop lives alone (half <50 and...Learn More
Retail Loyalty Programs with Mara Sipzener, CVS | EP73
In this episode: Wendy Liebmann WSL’s CEO and Chief Shopper talks to Mara Sipzener, General Manager of Loyalty at CVS Pharmacy about what’s driving all the recent activity and upgrades to retail loyalty programs. They discuss: What shoppers expect to be loyal today Why CVS, Walmart, Target Bath & Body...Learn More
If You Can’t Make It Cheaper, Then How About Easier?
More than eight in 10 shoppers prioritize price over convenience when choosing where to shop, our How America Shops® research shows. So how do they choose where to shop when prices are high everywhere? Ease could provide that competitive advantage, but shoppers tell us retailers have to get better at...Learn More
Retail Safari® SNAP - April 2024 Edition
Retail Safari® SNAP fuels you, and your teams, with the latest global retail innovation– in a snap. Last month, we explored retailers adding in-store services or experiences catered to specific shoppers: Walmart – Dallas, GA Petlove – São Paulo, Brazil Kroger Hispanic – Houston, TX Get this report. Our Retail Safari®...Learn More