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podcast

How Retail Can Bring Accessible Health Care to Communities Everyday with Kevin Host | EP92

In this episode: Wendy Liebmann talks to Kevin Host, SVP Health & Wellness Pharmacy at Walmart about how the retailer brings accessible health care to communities across the US, every day and in times of crisis. They discuss: The ongoing challenges to delivering easy to access pharmacy and medical care...Learn More

article

How America Shops® in a Crisis, Yet Again: 2025

In 2025, just as in 2024, 2020 and 2008, consumers are undergoing major financial uncertainty. WSL Strategic Retail has studied the implications of such crises on American shoppers over the years, so we went back into our How America Shops® data archives to previous “crises” studies to see how those...Learn More

podcast

How To Grow a Specialty Retail Business in Chaotic Times with Anna Harman | EP91

In this episode: Wendy Liebmann talks to Anna Harman, CEO and co-founder of Studs, the specialty ear piercing and earring retailer, with 33+ stores and e-commerce site, founded in 2019 just in time for Covid. They discuss: Going from corporate law to Walmart innovation lab to opening Studs. Creating a...Learn More

retailer innovators

What Everyday Retailers Can Learn from Flagships

Even in a world of endless online shopping options, brands are doubling down on flagships — and for good reason.  In our April edition of the Retail Safari® Newsletter, we explore groundbreaking innovations across categories, including: Charlotte Tilbury’s confidence-boosting voice, clear signage, Skin Spa, and event spaces. Lululemon’s connection hub,...Learn More

podcast

The Next Revolution in Shopper Insights with Keith Sleight | EP90

In this episode: Wendy Liebmann talks to Keith Sleight, expert in “shopping understanding”, who most recently lead the Shopper Centre of Excellence at Unilever, about the state of shopper insights and where it’s headed. They discuss: The biggest changes in the shopper research field over the last five years How...Learn More

article

Who’s Winning the ‘Digital Titans’ Battle: A WSL Deep-Dive

WSL Strategic Retail recently polled shoppers to learn how they use the retail powerhouses Walmart, Amazon and Target online sites. The “connected consumer” results produced several surprising behaviors that suggest the strengths, weaknesses and opportunities for the industry at large. We predict what’s next. Face it, Having an Omni Presence...Learn More

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