WSL Search Results
Recession, Poof! WSL Research Shows 70% are Fiscally Upbeat
WSL’s How America Shops® research shows more than 70% of shoppers are secure or optimistic about their finances. And as the weather warms, vaccinated shoppers are more eager to return to brick stores. Here’s what retailers can do to meet the shopper’s pent-up passion to go out and spend. Talk...Learn More
The Color of Retail with Terry Thomas | EP16
In this episode: Our own Wendy Liebmann and Terry Thomas, EVP & Chief Customer Officer, Unilever US, discuss how diversity and inclusion are critical to building a modern, socially responsible company that today’s shoppers expect. What Diversity and Inclusion actually mean (it’s more than ethnicity) Why an intrinsic, top-down approach...Learn More
Gen Z: The Next Shopping Revolution
Catch ‘em if you can! While Gen Z’s are leading the way in digital shopping, they are a diverse group…not all are ordering online or using digital payments in-store. Look for them to be… Online AND in the store In big chains AND specialty stores In Beauty, Dollar AND Convenience...Learn More
Shopping Next: Myths, Realities and What Will Endure | EP15
In this episode: Our own Wendy Liebmann and Candace Corlett (WSL’s dynamic leadership duo) discuss the new realities of the emerging retail world and challenge whether or not new shopping patterns formed during the pandemic will endure. Wendy and Candace discuss: Whether physical stores will remain viable How time is...Learn More
The Future of Retail from a Global View | EP14
In this episode: Our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world. Wendy and Christine discuss: The impact of channel agnosticism on how people shop, and where companies invest The growth of DTC and how it enables brands...Learn More
How Kroger is Helping Americans Live Healthier Lives | EP13
In this episode: Our own Wendy Liebmann and Colleen Lindholz, President of Kroger Health, discuss the power of retail to transform lives, and Kroger’s journey to help Americans be healthier — during the pandemic and every day. Wendy and Colleen discuss: Kroger’s “Food as Medicine” strategy grounded in affordable, personalized...Learn More