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What’s Worth It Now? How to Deliver Value to Shoppers Today.

  Sure, a product’s value is based on price, but it also is enforced by several other characteristic such as accessibility, experience and healthy principles. It’s time for retailers and brands to rethink why a shopper would want their goods beyond a competitive price, and then figure out how to...Learn More

podcast

AI Agents and the “Hot Mess” of Modern Retail with The CPG Guys | EP110

In this episode: In this episode of Future Shop, Wendy Liebmann sits down with the industry’s most plugged-in duo, Peter V.S. Bond and Sri Rajagopalan (The CPG Guys), to dissect a retail landscape currently in the throes of a “hot mess” transformation. They navigate the complex collision of agentic AI,...Learn More

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MMR unveils Women of Influence 2026 honorees: Wendy Liebmann

By MMR, MARCH 11, 2026 || A Publication of MMR (Mass Market Retailers) The recognition showcases the accomplishments of these leaders and their vital role in shaping the future of retail. NEW YORK — The Women of Influence 2026 issue of Mass Market Retailers has been published, honoring a distinguished group of executives whose...Learn More

podcast

Beyond the Screen: Why Humanity is Retail’s Secret Weapon in 2026 | EP107

In this episode: As we transition into 2026, the retail landscape is being reshaped by two powerful, seemingly opposite forces: the rapid ascent of autonomous AI and a growing hunger for authentic human connection. In this special year-in-review, Wendy Liebmann reflects on a transformative period of “perpetual chaos,” where shoppers...Learn More

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WSL Strategic Retail Looks Ahead: 7 Shopper Trends for 2026 and Beyond

What will 2026 bring to retailers and brands? Our extensive library of research provides an instructive narrative of what companies should prepare for in the coming year. We’ve identified seven shopper movements, and the 2026 predictions they suggest, here. Retailers and Brands, We Have a New Year’s Gift for You....Learn More

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Can AI Build Shopper Engagement and Emotional Trust?

Nine in 10 retailers and brands already use artificial intelligence to engage shoppers, but are they missing the opportunity to use AI to build emotional trust and engagement? In this blog, we say “yes” and help you explore how to do a better job to help shoppers solve problems and...Learn More



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