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retailer innovators

Smart Shopping to Live Well

Our How America Shops® report, Caution! Retail Curves Ahead, reveals that financial anxiety affects 77% of shoppers caused by increases in their monthly expenses. Retailers and brands have an opportunity to respond with innovation in merchandise and experience. In this Retail Safari® we reveal: Examples of retailers and brands who...Learn More

podcast

Building a “Magic” Health Care Box with Alex Gourlay | EP69

In this episode: Wendy Liebmann talks to Alex Gourlay, Executive Chair of Holland & Barrett, the UK’s leading wellness retailer, and formerly Executive Vice President and Co-Chief Operating Officer of Walgreens Boots Alliance, and President of Walgreens about the future of health care retailing. They discuss: The generational opportunities in...Learn More

article

Temperature Check! How Ready Is Retail to Maximize ‘Sick Season’?

Six in 10 shoppers told us that rising Covid rates, flu and the risk of contamination will change how they shop. So, retailers with pharmacies should be prepared for the vaccine-related needs of shoppers. We surveyed how the “sick season” will influence consumers across age groups and are sharing the...Learn More

article

Prepare for 2024 Now, With These 6 WSL Retail Trends

With tighter spending everywhere around us, consumer preferences in 2023 will shape the retail in 2024 and beyond. We dove into our proprietary How America Shops® surveys of the past year and found six ways how consumer trend changes will more prominently influence retail and brand strategies in 2024 –...Learn More

podcast

Reinventing Luxury Beauty Retail on the Corner with Maly Bernstein | EP67

In this episode: Wendy Liebmann talks to Maly Bernstein, CEO, Bluemercury, the luxury specialty beauty retailer, about her vision for the future of beauty retail and how her strategy is coming to life neighborhood by neighborhood. They discuss: What makes Bluemercury shoppers unique The focus on personalized skincare – both...Learn More

shopper research

Shoppers Say... It's Their Economy

Future Now Future Next — Volume 3 [ 2023 ] While economists claim the economy is better, what shoppers care about is their personal economy. In Future Not Future Next we explore how 77% of shoppers are coping with financial anxiety, the 64% who feel high prices will still go...Learn More

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