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How Do Retailers Win Minorities’ Trust? By Doing Something
It’s easy for retailers to say they care about Black customers, but what are they doing to prove it in the store every day? This issue is more pressing now as the pandemic, racial strife and financial concerns heighten stress among all shoppers and store workers. For our latest How...Learn More
Shoppers are Taking Back WELL: 5 Ways Retail Can Help
Remember December, when so many people resolved to include holistic wellness in their foods, products, and activities? The pandemic sidelined the healthy-living movement for many, but now, after several months of sheltering-in-place, shoppers are reclaiming the concept of personal and family wellness in all they do. Here’s how retail stores...Learn More
Developing African American Talent in our Industry: WE Move Forward
The WE Mission is to enhance the future, develop talent across generations and advance health and wellness. WE recognize that change starts with asking questions, educating ourselves and continuing the conversation. This has prompted us to lead a four-part live video panel series called, “WE Move Forward.” WE Move...Learn More
These CPG Categories are Going to See a Big Online Lift
Our research indicates that online shopping for basics, including groceries, will continue to lift as more customers are won over by the channel’s safety, price, and ease. People who bought the basic groceries and health products online as a result of the pandemic tell us about their experience and their...Learn More
A Glimpse of WSL’s Retail Safari® 2020
WSL has eyes and ears around the globe looking at Retail Innovation. Get a glimpse into what we’ve been scouting: Sign up to our Shopper, Retail Trends and Research Insights. Get our latest thinking on what’s next with shoppers and retail. Subscribe Published Jul 14 2020 Share Related Topics Contact...Learn More
4 Ways to Get Ahead of the Real Financial Crisis
We could take some encouragement from the recent jump in retail sales, but let’s keep it measured. WSL’s research shows as many as half of Americans remain pessimistic about their financial security, depending on socioeconomic conditions. That figure is likely to rise as unemployment and stimulus checks dry up. Our...Learn More