Building a “Magic” Health Care Box with Alex Gourlay | EP69

In this episode: Wendy Liebmann talks to Alex Gourlay, Executive Chair of Holland & Barrett, the UK’s leading wellness retailer, and formerly Executive Vice President and Co-Chief Operating Officer of Walgreens Boots Alliance, and President of Walgreens about the future of health care retailing. They discuss: The generational opportunities in health care (from food to ... Read more

Reinventing Luxury Beauty Retail on the Corner with Maly Bernstein | EP67

In this episode: Wendy Liebmann talks to Maly Bernstein, CEO, Bluemercury, the luxury specialty beauty retailer, about her vision for the future of beauty retail and how her strategy is coming to life neighborhood by neighborhood. They discuss: What makes Bluemercury shoppers unique The focus on personalized skincare – both products and services The importance ... Read more

A Retailer’s Lifelong Journey to Wellness with Muriel Gonzalez | EP64

In this episode: Wendy Liebmann talks to Muriel Gonzalez, President, The Vitamin Shoppe about how the pandemic brought her out of retirement to lead the transformation of street corner vitamin shop into a model of 21st century wellness. They discuss: The keys to transforming a store for fitness jocks into one for anyone on a ... Read more

The Consumerization of Technology in Health Care with Alissa Hsu Lynch | EP63

In this episode: Wendy Liebmann talks to Alissa Hsu Lynch, formerly of Google and Johnson & Johnson, about the consumerization of technology in health care, and the implications for consumer packaged goods companies and retail. They discuss: Google’s utilization of 10x thinking to create radical solutions How technology will provide better outcomes and more affordable ... Read more

How to Build a Modern Shopper Experience with Justin Lafoe | EP61

In this episode: Wendy Liebmann talks to Justin Lafoe, most recently Executive Vice President of Marketing and Merchandising for Trader Joe’s and, prior to that, SVP of Merchandising & Retail, Disney Parks, Experience & Products, where he worked for 25 years. They discuss: How delivering a relevant shopper experience has changed as a result of ... Read more

Successfully Navigating Disrupted [Beauty] Retail with Noah Rosenblatt | EP58

In this episode: Wendy Liebmann talks to Noah Rosenblatt, president, SpaceNK North America, about the company’s unique retail model, and how to straddle Bloomingdale’s, Nordstrom, and Walmart all at the same time. They discuss: Why the changing beauty landscape exemplifies where retail at large is headed How to successfully straddle luxury and mass distribution at ... Read more

Retail Media Networks with Parbinder Dhariwal | EP57

In this episode: Wendy Liebmann talks to Parbinder Dhariwal, VP & General Manager of CMX, at CVS Health, about the evolution of Retail Media Networks and the opportunity they offer to create more personalized shopping experiences. They discuss: Whether this is the moment of one-to-one shopper personalization. The challenge of digitizing a traditionally analog retail ... Read more

The 50-plus Opportunity with Michael Clinton | EP56

In this episode: Wendy Liebmann talks to Michael Clinton, author of ROAR into the Second Half of Your Life - Before It’s Too Late, and CEO and Founder of ROARforward, a joint venture with Hearst Ventures. They discuss: The new 50+ cohort and the social movement driving change in the developed world, as people live ... Read more

Disrupting Retail Healthcare with Susan Lang | EP55

In this episode: Wendy Liebmann talks to Susan Lang, founder of XIL Health, a women-owned healthcare analytics and technology company that advises major corporations on healthcare strategy and invests in healthcare startups. In her prior life, she was a senior executive at Express Scripts, and has spent her entire life working in healthcare. They discuss: ... Read more

The Role of Stores in a Digital Age with Dawn Clark | EP53

In this episode: Wendy Liebmann talks to Dawn Clark, Executive Creative Director, SVP, Global Design Studio for Starbucks, noted retail architect, who runs Osean Studios, and was most recently director of design and construction for Amazon, where she led the design of the new Amazon Style concept store, and prior to that Nordstrom. They discuss: ... Read more



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