Retail Innovation: What’s Working, and Not with Candace Corlett | EP25

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: Wendy Liebmann and Candace Corlett walk – and talk – you through a virtual Retail Safari®. They share their latest observations of what’s working and not at retail – from department stores, drug stores, mass merchants, specialty beauty and more... They discuss: How department stores are winning and losing (yes, some are ... Read more

How to Rebrand A Retail Icon with Martin Waters | EP24

Banner featuring Martin Waters and Wendy Liebmann
In this episode: Wendy Liebmann talks with Martin Waters, CEO of Victoria’s Secret, about the transformation of the iconic Victoria’s Secret brand, with lessons for retailers and brands about how to stay relevant, always, and how to boldly move ahead when evolution is not an option. They discuss: How to ensure a company is sensitive ... Read more

E-Commerce Marketplaces: White Space? Or Black Holes? with Brand3P | EP22

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In this episode: Wendy Liebmann talks with Ping Hao and Burke White, founders of Brand3P, and creators of the Walmart.com marketplace about the current opportunities -- and challenges -- for brands and retailers as e-commerce marketplaces fast become a primary distribution channel. They discuss: Why marketplaces are growing (Hint: because shoppers are there), and when ... Read more

How to Make Every Store A Store of the Future with Jo Horgan | EP21

Banner featuring Jo Horgan and Wendy Liebmann
In this episode: Wendy Liebmann and Jo Horgan, Jo Horgan, Founder & Co-CEO of Mecca Brands, discuss how retail innovation must be a discipline embedded into the culture of organizations to stay relevant to what shoppers want in a fast-changing world. They discuss: Putting shoppers at the center of a company’s innovation culture How retail ... Read more

The Future of Retail Leadership | EP18

Banner featuring Stephan Kanlian, Morgan Hagney, and Wendy Liebmann
In this episode: Wendy Liebmann discusses the expertise, mindset and agility retail leaders will need in the future with Professor Stephan Kanlian, Chairperson of FIT’s Master’s Program in Cosmetics and Fragrance Marketing and Management, and Morgan Hagney, AVP, Maybelline New York. They discuss: Critical capabilities required in the new phygital retail environment The urgency to ... Read more

Retail Keep Up! Hurry Up! | EP17

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In this episode: Our own Wendy Liebmann and Paco Underhill, founder of Envirosell, the behavioral research company, discuss how retail must respond faster to social change if it is to keep up with shoppers. Wendy and Paco discuss: What shoppers expect now from retailers and brands What made a good store a decade ago does ... Read more

The Color of Retail with Terry Thomas | EP16

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In this episode: Our own Wendy Liebmann and Terry Thomas, EVP & Chief Customer Officer, Unilever US, discuss how diversity and inclusion are critical to building a modern, socially responsible company that today’s shoppers expect. What Diversity and Inclusion actually mean (it’s more than ethnicity) Why an intrinsic, top-down approach is critical, and how to ... Read more

The Future of Retail from a Global View | EP14

Banner featuring Christine Cross and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world. Wendy and Christine discuss: The impact of channel agnosticism on how people shop, and where companies invest The growth of DTC and how it enables brands to stay closer to shoppers ... Read more

How Kroger is Helping Americans Live Healthier Lives | EP13

Banner featuring Colleen Lindholz and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Colleen Lindholz, President of Kroger Health, discuss the power of retail to transform lives, and Kroger’s journey to help Americans be healthier -- during the pandemic and every day. Wendy and Colleen discuss: Kroger’s “Food as Medicine” strategy grounded in affordable, personalized solutions How the shopper is ... Read more

The New Language of Retail | EP12

Banner featuring Norman De Greve and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Norman De Greve, Chief Marketing Officer at CVS Health, discuss how retail, and companies that sell through retail, need to communicate differently with shoppers today; what’s the same, what’s different and what the future will demand. Wendy and Norm discuss: How digital has changed and how companies ... Read more

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