Retail Innovation Archives - Page 3 of 5

Creating Smart, Relevant Shopper Experiences that Build Loyalty with Damian Kernahan | EP40

In this episode: Wendy Liebmann talks with Damian Kernahan, founder & CEO of Proto Partners, an Australian-based customer experience consultancy, to understand how technology, the Covid pandemic and increasingly complex shopping behaviors are driving the urgency to build shopper-centric organizations. They discuss: The challenges to building a shopper-centric organization in today’s increasingly complicated omni-channel world ... Read more

Analog Retail & The Future of Physical Stores with Kate Ancketill | EP38

In this episode: Wendy Liebmann talks with Kate Ancketill, founder and CEO of GDR UK, about the future of the physical store in a digital, and Meta-age. They agree there will always be a significant role for good physical retail, however, it must be fully omni-channel and logistically optimized to support ecommerce. They discuss: How ... Read more

Breaking Retail Taboos with Sally Mueller | EP37

In this episode: Wendy Liebmann talks with Sally Mueller, CEO and co-founder of Womaness, a brand that is changing not only the conversation around menopause and women’s sexual health but also breaking taboos in branding, retail distribution and merchandising. They discuss: How to build a brand through continuous consumer and shopper research How to identify ... Read more

Providing Affordable Access to Under-Served Shoppers with Chris Skyers | EP36

In this episode: Wendy Liebmann talks with Chris Skyers, Vice President of Own Brands for the Wakefern Food Corporation (which includes ShopRite), about the social imperative and commercial opportunity to support under-served communities. They discuss: The importance of access to affordable and healthier options; it’s not just about lower prices How important it is to ... Read more

Amazon, Omni-commerce, the Metaverse and What Comes Next with Andrea Leigh | EP34

Banner featuring Andrea Leigh and Wendy Liebmann

In this episode: Wendy Liebmann talks with Andrea Leigh, former Amazon executive, and founder of The Allume Group, an ecommerce education community, about the future of commerce. They discuss: How lifestage and lifestyle needs coupled with new technologies mean that shopping is now a passive -- rather than an active -- activity. That “always shopping” ... Read more

Predicting the Future of Retail in a Time of Wet Cement with Bryan Gildenberg | EP33

Banner featuring Bryan Gildenberg and Wendy Liebmann

In this episode: Wendy Liebmann talks with Bryan Gildenberg, senior vice president of Commerce for the Omnicom Commerce Group about how to create a vision of the future when we are still living in a world of wet cement. They discuss: Major pandemic shifts that will impact grocery retail, including Instacart How the physical store ... Read more

How We Eat – The Brave New World of Food and Drink with Paco Underhill | EP32

Banner featuring Paco Underhill and Wendy Liebmann

In this episode: Wendy Liebmann talks with Paco Underhill, founder of Envirosell, author of Why We Buy, What Women Want, and his newly published How We Eat, about the changing world of food and drink, and the impact on grocery retail in the US. They discuss: The social, political, economic, and technological developments impacting food ... Read more

The Future of Beauty. Healthy or Not? with Lauren Brindley from Walgreens | EP31

In this episode: Wendy Liebmann talks to Lauren Brindley, Former Group Vice President and General Merchandise Manager for Beauty and Personal Care, Walgreens, about whether the future of the beauty category is now truly connected to health and wellness. They discuss: How US shoppers have come to understand the natural link between beauty, health, and wellbeing ... Read more

Branding WELLness. The New Dynamics, with Tim Girvin | EP29

In this episode: Wendy Liebmann talks with Tim Girvin, founder and chief creative officer of Girvin Inc., about how companies need to tell their stories in this age when shoppers are more focused on their health and wellbeing than on accumulating things. They discuss: The importance of truth in storytelling when shoppers have access to so ... Read more

Reinventing Healthcare from Pharmacy to Front Door with Jocelyn Konrad | EP27

Banner featuring Jocelyn Konrad and Wendy Liebmann

In this episode: Wendy Liebmann talks with Jocelyn Konrad, Executive Vice President and Chief Pharmacy Officer, Rite Aid, about the company’s new RxEvolution retail concept and the future of retail healthcare delivery. They discuss: How the new concept focuses on younger shoppers and their extended family (including pets), providing whole health solutions – from pharmacy ... Read more

Thank you for your message.

Subscribe to our Shopper, Retail Trends and Research Insights.

Thanks for signing up!

Tell us a bit about you.

Thank you. Check your inbox.

How can we help you?

Thank you for your message.

Thanks for signing up`!`

Thank you. `Check your inbox.`