Podcast Categories: Retail Innovation

The Color of Retail with Terry Thomas | EP16

Banner featuring Terry S. Thomas and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Terry Thomas, EVP & Chief Customer Officer, Unilever US, discuss how diversity and inclusion are critical to building a modern, socially responsible company that today’s shoppers expect. What Diversity and Inclusion actually mean (it’s more than ethnicity) Why an intrinsic, top-down approach is critical, and how to ... Read more

The Future of Retail from a Global View | EP14

Banner featuring Christine Cross and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world. Wendy and Christine discuss: The impact of channel agnosticism on how people shop, and where companies invest The growth of DTC and how it enables brands to stay closer to shoppers ... Read more

How Kroger is Helping Americans Live Healthier Lives | EP13

Banner featuring Colleen Lindholz and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Colleen Lindholz, President of Kroger Health, discuss the power of retail to transform lives, and Kroger’s journey to help Americans be healthier -- during the pandemic and every day. Wendy and Colleen discuss: Kroger’s “Food as Medicine” strategy grounded in affordable, personalized solutions How the shopper is ... Read more

The New Language of Retail | EP12

Banner featuring Norman De Greve and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Norman De Greve, Chief Marketing Officer at CVS Health, discuss how retail, and companies that sell through retail, need to communicate differently with shoppers today; what’s the same, what’s different and what the future will demand. Wendy and Norm discuss: How digital has changed and how companies ... Read more

Reinventing Retail Relationships During a Pandemic | EP10

Banner featuring Greg Farrar and Wendy Liebmann
In this episode: In this episode, Wendy Liebmann interviews Greg Farrar, CEO of ECRM, a leading trade organization and provider of business-to-business solutions for retail food service operators, health system buyers, and for the suppliers of consumer packaged goods for general merchandise, food service products, medical supplies, and pharmaceuticals. You’ll learn: How the pandemic changed ... Read more

The Great Retail Restructuring Begins | EP09

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: In the final episode of this 3-part discussion, WSL Strategic Retail’s Wendy Liebmann and Candace Corlett, reflect on how shoppers are moving on having survived the chaos, and how companies must reset fast to accommodate them.  The implications for retail, brands and service companies are now crystal clear:  Retail must restructure (finally) ... Read more

How Walmart is Disrupting Health & Wellness | EP05

Banner featuring Matthew Parry and Wendy Liebmann
In this episode: Wendy Liebmann interviews Matthew Parry, Former Senior Director II of Customer Experience at Walmart Health & Wellness, about how the largest retailer in the world is disrupting everyday health care. You’ll learn: Walmart’s strategy to build personal health care solutions – from clinics to the whole store New customer purchasing behaviors inside ... Read more

Humanizing Brands, Retail and Corporate Culture | EP04

Banner featuring Craig Dubitsky and Wendy Liebmann
In this episode: Wendy Liebmann interviews Craig Dubitsky, the “happy” founder of Hello Products, about how to create brands and retail that shoppers want in these volatile times.  They discuss reinventing established categories, how big companies can move fast, how unleashing internal creativity can transform a business culture and how, as e-commerce has grown, retail ... Read more

What is the Future of Retail in a COVID-19 World? | EP03

Banner featuring Helena Foulkes and Wendy Liebmann
In this episode: Helena Foulkes, former CEO of Hudson’s Bay Co (Saks Fifth Avenue), president of CVS Pharmacy and current Home Depot board member talks frankly to Wendy Liebmann about the future of retail, winners and losers, silver linings and how to lead in a crisis.  What’s the Future Shop Podcast with WSL all about?   ... Read more
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