WSL Search Results
New Shopper Habits are Forcing Stores to Change The Space
Guess what? Shoppers grew to really like those quicker trips during the pandemic, and that’s forcing all retailers to rethink the space in their brick stores. We explored some ways retailers are reinventing their space to accommodate customers who have changed their focus, and our research hints at where it’s...Learn More
“Spontaneous” Shopping is the New Efficiency with Candace Corlett | EP20
In this episode: Wendy Liebmann and Candace Corlett provide a preview of What’s Up in WSL’s latest How America Shops® research. You will learn: Why retailers’ efforts to differentiate are not working. How spontaneous shopping is impacting traffic, both in-store and online. What categories are most susceptible – and most...Learn More
Retail After the Splurge with Steve Sadove | EP19
In this episode: Wendy Liebmann discusses how retailers have the opportunity to reintroduce themselves to shoppers as they move out of their COVID-cocoons with Steve Sadove, retired Chairman & CEO of Saks Incorporated, and current board member of Colgate-Palmolive and advisor to Mastercard and private equity. They discuss: The new...Learn More
7 Trips from 7 Explorers: WSL’s Best Retail Roundup
WSL’s experts are committed to examining retail strategies, but we’re regular shoppers, too. So what does the Shopping Life® look like through the eyes of an experienced retail explorer? We share what shoppers told us they expect in the store now, and our own best shopping experiences so far in...Learn More
The Future of Retail Leadership | EP18
In this episode: Wendy Liebmann discusses the expertise, mindset and agility retail leaders will need in the future with Professor Stephan Kanlian, Chairperson of FIT’s Master’s Program in Cosmetics and Fragrance Marketing and Management, and Morgan Hagney, AVP, Maybelline New York. They discuss: Critical capabilities required in the new phygital...Learn More
WSL Dives Into Gen Z: The Categories & Retailers They Shop
Retailers and brands know a lot about how Gen Z shops, generally, but what about the ways they prioritize certain categories over others? From WSL report, “Gen Z: The Next Shopper Revolution,” here are a few category insights that surprised us. What Does Gen Z Want More, Enhanced Water or...Learn More