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Holiday Shopper Talk: Shoppers Call Off Black Friday

Who’s waiting for Black Friday? Fewer people than last year. Holiday shopping is increasingly becoming an all-season affair, diluting the deal-busting power of Black Friday. This isn’t necessarily bad news – as long as retailers recognize the advantages behind the trend. Here’s what our 2019 Holiday How America Shops® research reveals....Learn More

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A Peek Into the Health Store of the Future

The future of health care is being seized by retail, from innovative independents offering to relieve joint pain to Walmart installing examination rooms. All of which means the health store of the future is still a free-for-all. We have four observations to help retailers ensure they remain in the health...Learn More

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In Design, the ‘New’ Normal is Anything But - Pratt Design Symposium 2019

[ Photos by Rebecca Smeyne, courtesy of Pratt Institute ] WSL joined leading designers at Pratt Institute’s Design Symposium to discover the “new normal” in fashion, home design and retail and how to reach increasingly educated shoppers. Hint: Get out of the studios and design around the new shopper values. It’s Time to Redesign...Learn More

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Forever 21 Bankruptcy Signals a Shift in Consumer Tastes

The New York Times – By Sapna Maheshwari, Sept. 29, 2019 Forever 21, the California retailer that helped popularize fast fashion in the United States with its bustling stores and $5 tops, said on Sunday night that it would file for bankruptcy, a sign of the eroding power of shopping malls and...Learn More

retailer innovators

The New Health Store

This issue shows you how different retailers are competing for a share of the Big Business of WELL. As shoppers expand their circle of trusted health care providers, both established chains and CBD innovators want to be first to reimagine how to deliver wellness products, services, information and experiences.  As...Learn More

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Apple, Google, are the New Authorities in Healthcare. Is Retail Ready?

If one device can pinpoint the moment in which wellness transitioned from a preference to a retail necessity, it would be the Apple Watch. We look into what Apple, along with tech companies like Google and Microsoft, have in store for consumer healthcare, and how it is changing the retail landscape...Learn More



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