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retailer innovators

Next-Generation Retail: Shopping Themes Re-defining 2023 & Beyond

Our scouts are continuously trotting the globe, documenting innovations that are shaping a new era of shopping. In this expansive, 41-page Retail Safari® report, we identify the themes and retailers that are re-defining the Next Frontier of Retail in 2023 and beyond. In this report, we cover: Seven key themes...Learn More

article

Retail Breaks Rules to Follow Shoppers Into the Holidays

Retailers are barreling into the height of holiday shopping season, and many are following a new playbook, from Black Fridays that jump the gun to secret sales for reward members. Retailers and brands are following the shoppers wherever they want to go, and getting good at the game. This Holiday...Learn More

podcast

Leading Retail in Increasingly Complex Times with Phil Wahba | EP43

In this episode: Wendy Liebmann talks with Phil Wahba, senior writer at Fortune magazine, about what it takes to lead successful retail companies in complex times, as operational issues clash with increasingly demanding shopper and workforce expectations. They discuss: The qualities the next generation of retail leaders must have to...Learn More

podcast

The Women’s Wellness Revolution with Dr. Somi Javaid | EP42

In this episode: Wendy Liebmann talks with Dr. Somi Javaid, OBGYN and chief medical officer at HerMD, about a new healthcare model that is empowering women to take control of their sexual health and wellness needs, and the opportunities she envisions for retailers and brands. They discuss: How traditional medical...Learn More

podcast

The Next Wellness Frontier: New Challenges, Categories, and Retail with Candace Corlett | EP41

In this episode: WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss WSL’s latest research, the health and wellness shopper revolution it reveals and the implications for retailers and brands. They discuss: How health and wellness has changed over the last 8 years, and the new conditions, such as mental health,...Learn More

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Shoppers Say: “Inflated Prices Are Here to Stay”

Our latest How America Shops® research shows a significant gain in the share of shoppers cutting back on spending, but more surprising is how many expect prices to stay high, even if inflation recedes. Shoppers know the cost of operating stores and transporting goods has gone up, as well as...Learn More



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