WSL Search Results
Reinventing Healthcare from Pharmacy to Front Door with Jocelyn Konrad | EP27
In this episode: Wendy Liebmann talks with Jocelyn Konrad, Executive Vice President and Chief Pharmacy Officer, Rite Aid, about the company’s new RxEvolution retail concept and the future of retail healthcare delivery. They discuss: How the new concept focuses on younger shoppers and their extended family (including pets), providing whole...Learn More
The MedMall Delivers the Convenient Healthcare Shoppers/Patients Demand
As stores leave malls and shopper/patients demand more convenient medical care, what could be more convenient than healthcare in the local mall? The Big Business of WELL movement is becoming the anchor in malls across the country, seizing the opportunity presented by empty retail space. WSL runs a temperature check...Learn More
Hy-Vee: The Best of What's Next
In September 2021, grocery retailer Hy-Vee opened a futuristic prototype in Grimes, IA that reimagines the grocery shopping experience. It is a phygital destination that includes Scan & Go checkout, digital kiosks to locate items in store or order online, digital shelf labels, recipes, curbside pickup for fast meal orders, wellness support, and...Learn More
Building Shopper Loyalty in a Digital World with Peter V.S. Bond | EP26
In this episode: Wendy Liebmann talks with Peter V.S. Bond, VP of CPG Strategy and Development for Fetch Rewards, about whether it is possible to build shopper loyalty today, and how important it is to understand where shoppers are on their loyalty journey. They discuss: The critical components retailers and...Learn More
Gen Z Cares But Expects Retailers to Care More
Members of Gen Z care about social issues, but they also demand that retailers and brands make sustainable, conscious consumerism easy to achieve. We pulled Gen Z responses from two How America Shops® 2021 reports and compiled the results, to reveal a telling pattern. Do You Really Know What Gen Z Cares About? WSL’s...Learn More
Retail Innovation: What’s Working, and Not with Candace Corlett | EP25
In this episode: Wendy Liebmann and Candace Corlett walk – and talk – you through a virtual Retail Safari®. They share their latest observations of what’s working and not at retail – from department stores, drug stores, mass merchants, specialty beauty and more… They discuss: How department stores are winning...Learn More