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How America Shops® in a Crisis, Yet Again: 2025
In 2025, just as in 2024, 2020 and 2008, consumers are undergoing major financial uncertainty. WSL Strategic Retail has studied the implications of such crises on American shoppers over the years, so we went back into our How America Shops® data archives to previous “crises” studies to see how those...Learn More
What Everyday Retailers Can Learn from Flagships
Even in a world of endless online shopping options, brands are doubling down on flagships — and for good reason. In our April edition of the Retail Safari® Newsletter, we explore groundbreaking innovations across categories, including: Charlotte Tilbury’s confidence-boosting voice, clear signage, Skin Spa, and event spaces. Lululemon’s connection hub,...Learn More
Who’s Winning the ‘Digital Titans’ Battle: A WSL Deep-Dive
WSL Strategic Retail recently polled shoppers to learn how they use the retail powerhouses Walmart, Amazon and Target online sites. The “connected consumer” results produced several surprising behaviors that suggest the strengths, weaknesses and opportunities for the industry at large. We predict what’s next. Face it, Having an Omni Presence...Learn More
Investing in the Future of Retail – Where, Why, How with Diana Melencio | EP89
In this episode: Wendy Liebmann talks to Diana Melencio, partner at XRC Ventures, an investor in the early-stage intersection of consumer behavior and technology, and its investment approach in the health, beauty, and technology sectors. They discuss: How XRC finds opportunities (one way: scraping the web) The touchpoints of the...Learn More
The New Private-label Beauty Boom
By Noor Lobad, MARCH 25, 2025 || A Publication of WWD (BeautyInc) Retailer-owned beauty lines are gaining status as young and affluent consumers increasingly take to the category. “In beauty, people are always looking for what’s new and what’s different — and, presented the right way, private-label can be new,...Learn More
Unpacking the Nuances and Needs of the ‘New Value’ Shopper
Amid post-pandemic shifts in how consumers buy goods, stubbornly high prices and a squad of ankle-biting retail competitors, WSL Strategic Retail has been researching how today’s shoppers think about “value.” Specifically, how their definition of value guides what they spend their money on – and won’t – as well as...Learn More