WSL Search Results
Shoppers Want Respect, Not Discounts | 7 Brands that Deliver
Shoppers yearn for retailers that deliver respect, but our research shows only a handful deliver it the way shoppers want it. What are they doing right? We explore several examples of retail companies that succeed in winning the shopper’s respect. When the shopper wants to be put first, she goes...Learn More
More Brands Checking Into Hospitality & Fitness, Should You?
There is no longer a routine path to purchase, so retailers and brands are breaking their own molds. Among the trends: Many are turning to fitness and hospitality in the latest bid to shape-shift into what shoppers want their stores to be. We’ve reported before that shoppers are increasingly ditching their shopping...Learn More
The AI Shopping Revolution: Is Retail Media in Jeopardy? And What About Shoppers with Kiri Masters | EP112
In this episode: In this episode of Future Shop, Wendy Liebmann sits down with Kiri Masters, founder of the Retail Media Breakfast Club, to dissect the rapid evolution of the shopper journey in the age of generative AI. Using real-world buying experiences—from hair tools to refrigerators—they reveal how tools like ChatGPT and...Learn More
Where Wellness Shoppers are Headed, And How You Need to Help
In the past decade, retailers and brands have responded to people’s efforts to take control of their – and their families’ – health and wellness by offering an ever-expanding array of products and services. But the sheer number of choices has overwhelmed consumers. Companies are missing an opportunity here....Learn More
Women's Wellness: Today, Tomorrow, and What Comes Next
For the last decade, WSL Strategic Retail has watched and predicted how people think about their health and the implications it has for retail, brands, and technology. As we built out our April 2026 “How America Shops®: The Wellness Breakdown” report, we noticed that several key audiences were being left...Learn More
Why Sexual Wellness is the Next Big CPG Growth Category with Rachel Marler | EP111
In this episode: In this episode of Future Shop, host Wendy Liebmann sits down with Rachel Marler, the North American Chief Commercial Officer for Lifestyles (the makers of SKYN condoms). Together, they explore the rapid evolution of the sexual and intimate wellness category from a restricted retail afterthought to a crucial...Learn More