Podcast Categories: Shopper Trends

Retail Leaders Define 6 Critical Trends for 2024-2025 | EP60

In this episode: Wendy Liebmann talks to six industry leaders about key trends that will impact retail in 2024-2025. Listen to: They discuss: The health and wellness revolution at retail, and how to define women’s wellness. The new generation cohort driving growth: how 50+ consumers are the big opportunity now. Personalization, retail media, and how ... Read more

Planned Disruption. You Do Not Own the Shopper, with Candace Corlett | EP51

In this episode: Wendy Liebmann talks with Candace Corlett, WSL’s president, about the current state of planned disruption that shoppers have created for themselves, and the resultant impact on brands and retailers. They discuss: How shoppers have created new and dynamic ways to shop That there is no longer an orderly path to purchase The ... Read more

A View from the Cloud on The Future of Retail with Justin Honaman | EP48

In this episode: Wendy Liebmann talks to Justin Honaman, head of Worldwide Retail & Consumer Goods, Go-to-Market at Amazon Web Services, and worldwide segment leader for Food & Beverage. They discuss: Immersive retail, the power of personalization, frictionless retail and where the Metaverse is already having an impact The role of the physical store, and ... Read more

Building Shopper Loyalty in a Digital World with Peter V.S. Bond | EP26

Banner featuring Peter V.S. Bond and Wendy Liebmann
In this episode: Wendy Liebmann talks with Peter V.S. Bond, VP of CPG Strategy and Development for Fetch Rewards, about whether it is possible to build shopper loyalty today, and how important it is to understand where shoppers are on their loyalty journey. They discuss: The critical components retailers and brands need to build loyalty ... Read more

The New Shopper Truths with Candace Corlett | EP23

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss WSL’s latest research, the health and wellness shopper revolution it reveals and the implications for retailers and brands. They discuss: How health and wellness has changed over the last 8 years, and the new conditions, such as mental health, that are impacting Americans’ health ... Read more

“Spontaneous” Shopping is the New Efficiency with Candace Corlett | EP20

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: Wendy Liebmann and Candace Corlett provide a preview of What’s Up in WSL’s latest How America Shops® research. You will learn: Why retailers’ efforts to differentiate are not working. How spontaneous shopping is impacting traffic, both in-store and online. What categories are most susceptible – and most opportune -- to the spontaneous ... Read more

Retail After the Splurge with Steve Sadove | EP19

Banner featuring Steve Sadove and Wendy Liebmann
In this episode: Wendy Liebmann discusses how retailers have the opportunity to reintroduce themselves to shoppers as they move out of their COVID-cocoons with Steve Sadove, retired Chairman & CEO of Saks Incorporated, and current board member of Colgate-Palmolive and advisor to Mastercard and private equity. They discuss: The new foundation for retail How to ... Read more

Shopping Next: Myths, Realities and What Will Endure | EP15

Banner featuring Candace Corlett and Wendy Liebmann
In this episode: Our own Wendy Liebmann and Candace Corlett (WSL’s dynamic leadership duo) discuss the new realities of the emerging retail world and challenge whether or not new shopping patterns formed during the pandemic will endure. Wendy and Candace discuss: Whether physical stores will remain viable How time is now the focus of every ... Read more
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