How America Shops® In a COVID-19 Crisis

How America Shops® In a COVID-19 Crisis Banner featuring woman looking at a phone app while looking at empty aisles in store
This is WSL’s first look at how Shopping Life® is changing in ways that will affect you now and long term. There is already one finding that we are confident to predict: A lasting change in the path to purchase for basic groceries and health products. It is not too soon to set up a ... Read more

Change NOW

This How America Shops® report defines the Change in Shopping Life® that is well underway – it is not about to become; it is here. If you are still anticipating it, we are sorry to say that you are late. The Change has been created by the shoppers’ response to the social climate they are ... Read more

The Future of Shopping Life: Trending the Metrics That Matter

The Future of Shopping Life 2018-2019 Report Banner featuring colorful vector illustrations
This How America Shops® report trends the shopper attitudes and behaviors that are transforming how people shop. Technology may be the root cause of the change, but it is only one aspect of the change. Life is different today, time is used differently and convenience has a higher priority. The findings here guide brands and ... Read more

Loyalty in the Grab & Go Shopping World

Loyalty in the Grab & Go Shopping World Vector banner with title and icons
The shopping culture today is defined by speed and spontaneity, and this has far reaching impact on building shopper loyalty to a brand and a retailer. Shopping is organized in a new way to get it done faster, but it is not all about buying online, since most CPG is still bought in a store. In ... Read more

The Big Business of WELL

The Big Business of WELL Report Banner featuring three women taking yoga class
People’s expectations are that every product and service they buy will help them be WELL, which opens the competition for WELL beyond the traditional categories of Food, Nutrition, Doctors and Medications. WELL presents unlimited opportunities. This new How America Shops® study tells you... if you can imagine a new role for your company, if you ... Read more

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