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retailer innovators

How to Attract Shoppers During a "Permanent" Price Correction

91% of shoppers say that rising prices are not transient inflation, but they expect that prices on groceries will stay at 2023 levels (or go higher)[1]. In this Retail Safari®, we identify: 16 examples of retailers, brands, and digital platforms helping shoppers live within their stretch budget Examples in food...Learn More

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Gen Alpha’s Influence Is Taking Hold at Retail

WSL has long advised that to know the shopper, you have to follow the shopper. And today, many of those shoppers are following someone in very small shoes. Gen Alpha, the oldest of whom are just approaching 14, have outsized influence as consumers. These brands and retailers are responding, with...Learn More

podcast

50:50 Retail. A Prototype for the Future. Right Now, with Dan O'Connor | EP50

In this episode: Wendy Liebmann talks with Dan O’Connor, founder of the Future Commerce Initiative and Executive in Residence at the Harvard Business School, about the future of commerce and retail. They discuss: How retail is fast moving into a 50:50 (in-person vs. not-in-person) world. The dramatic complexity of the...Learn More

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Consumer or Shopper: Here’s The Difference!

All shoppers are consumers, but not all consumers are shoppers. Are retailers and brands making the proper distinction? In exploring what distinguishes these two groups, we also unearth through market research just how much shopping, not consumption, has changed – and how retailers can keep up. Are You Treating Your...Learn More

podcast

How to Build a Culture of Digital Transformation with Chris Perry & Oskar Kaszubski | EP49

In this episode: Wendy Liebmann talks to Chris Perry and Oskar Kaszubski of Firstmovr, a Center of Excellence for CPG eCommerce Education & Change Management about how to build and educate companies to constantly adapt to the new digital retail landscape. They discuss: The ever-expanding digital eco-system, and the need...Learn More

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The Infinite Store Inside a Small Format

For our latest Retail Safari® excursions, our scouts visited several new retail concepts that meet the consumer’s preference for a quick trip but with innovative merchandising and experiential perks. What each of these store formats has in common: a small footprint where consumers can shop fast. Here’s what they get...Learn More

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