WSL Search Results
Creating Smart, Relevant Shopper Experiences that Build Loyalty with Damian Kernahan | EP40
In this episode: Wendy Liebmann talks with Damian Kernahan, founder & CEO of Proto Partners, an Australian-based customer experience consultancy, to understand how technology, the Covid pandemic and increasingly complex shopping behaviors are driving the urgency to build shopper-centric organizations. They discuss: The challenges to building a shopper-centric organization in...Learn More
Shoppers are Lonely, Anxious. Retail Therapy is a Solution
Despite their pursuit of wellness, more shoppers are experiencing new, and unexpected, health issues like loneliness, WSL research shows. Some retailers have been incorporating social environments in their physical stores as a way to reintroduce facetime, but is it enough for shoppers, and what is the role of brands? Shoppers...Learn More
Maesa Launches Itk Skin Care Brand With TikTok Stars Brooklyn, Bailey McKnight
By James Manso on August 19, 2022 || BeautyInc. – A Publication of WWD TikTok creators Brooklyn and Bailey McKnight’s new Gen Z skin care brand Itk is launching Monday in an exclusive partnership with Walmart as the retailer bids on younger, digitally native consumers. With Gen Z street cred on...Learn More
Dollar Chains are Setting New Standards in Happy Shopping
What can shoppers get for $1 to $5? An experience that’s happy, attractive and digital. These are the words that describe today’s dollar chains, and their creative value-priced sister chains. Our latest Retail Safari® explores several of the latest efforts by this burgeoning sector, from Dollar General to Five Below....Learn More
Shopping During Inflation: Long Slog vs. Whiplash? | EP39
In this episode: WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss how shoppers are dealing with spiraling price increases, how this moment is different from 2008, and how companies need to respond. They preview WSL’s upcoming Wellness study (The New Wellness Frontier). And the baseball season. (Yes, really!) They...Learn More
Analog Retail & The Future of Physical Stores with Kate Ancketill | EP38
In this episode: Wendy Liebmann talks with Kate Ancketill, founder and CEO of GDR UK, about the future of the physical store in a digital, and Meta-age. They agree there will always be a significant role for good physical retail, however, it must be fully omni-channel and logistically optimized to...Learn More