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article

Gen Alpha May Be the Savviest Shopper. Retailers, Beware

Small wonder brands and retailers are already marketing to Generation Alpha and anticipating their power. These digital natives, the first born in 2010, may be only 12 years old but they are influencers in ways that generations before them were not. Their innate reliance on digital information has made them...Learn More

retailer innovators

Situ Live: Retail… Storytelling… Reimagined.

Located in Innovation Alley in Westfield London, sits Situ Live – an immersive showroom that opened in October 2021. Situ is not a traditional store with shelves of inventory for immediate purchase. It is a showroom, where discovering and interacting with products comes first – and shopping comes later. Purchases...Learn More

podcast

The Future of Beauty. Healthy or Not? with Lauren Brindley from Walgreens | EP31

In this episode: Wendy Liebmann talks to Lauren Brindley, Former Group Vice President and General Merchandise Manager for Beauty and Personal Care, Walgreens, about whether the future of the beauty category is now truly connected to health and wellness. They discuss: How US shoppers have come to understand the natural link...Learn More

article

Livestreaming in the U.S.A.? Learnings from China

From Nordstrom to Petco, a blend of merchants hosted livestream shopping events in 2021, and the U.S. livestream sales were estimated to reach $11 billion by year’s end. Yet just 16% of U.S. shoppers purchased from livestreams in 2021, our How America Shops® research shows. In China, two-thirds of consumers...Learn More

article

You Want to Follow the Shopper Into 2022? Here Are Four Paths

As 2021 passed the baton to 2022, we at WSL reflected on all the behaviors being passed along as well, and the directions these unfolding paths to purchase will take in 2022. Then we combed through our How America Shops® research and narrowed these paths down to four practices that...Learn More

retailer innovators

Livestream Retail: The Future Of

The launch of Alibaba’s Taobao Live in 2016 marked the beginning of a new era of shopping in China – livestream (live commerce) shopping. Taobao Live’s seamless and convenient shoppable technology, and the influence of Chinese powerhouses skilled in selling products, has helped make live commerce a success in China....Learn More

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