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article

Is This Latest Pharmacy Trend an Opportunity, or a Threat?

As pharmacists became distracted by other tasks that took them out-of-sight from behind the counter, shoppers increasingly turned to more accessible sources for advice. Our How America Shops® research explores the growing acceptance of online pharmacies, which challenge retailers to find their way back to their Rx shoppers. Shoppers Want...Learn More

podcast

Predicting the Future of Retail in a Time of Wet Cement with Bryan Gildenberg | EP33

In this episode: Wendy Liebmann talks with Bryan Gildenberg, senior vice president of Commerce for the Omnicom Commerce Group about how to create a vision of the future when we are still living in a world of wet cement. They discuss: Major pandemic shifts that will impact grocery retail, including...Learn More

podcast

How We Eat – The Brave New World of Food and Drink with Paco Underhill | EP32

In this episode: Wendy Liebmann talks with Paco Underhill, founder of Envirosell, author of Why We Buy, What Women Want, and his newly published How We Eat, about the changing world of food and drink, and the impact on grocery retail in the US. They discuss: The social, political, economic,...Learn More

retailer innovators

Walmart: The “Time Well Spent” Experience

In January 2022, Walmart launched the Time Well Spent experience in its incubator location in Springdale, AR. Enhanced physical elements (i.e., lighting and signing to support wayfinding), human elements (i.e., immersive displays), and digital integration make this redesign a leap forward. What makes this a “human” store is its immersive...Learn More

article

Gen Alpha May Be the Savviest Shopper. Retailers, Beware

Small wonder brands and retailers are already marketing to Generation Alpha and anticipating their power. These digital natives, the first born in 2010, may be only 12 years old but they are influencers in ways that generations before them were not. Their innate reliance on digital information has made them...Learn More

article

Retail Health Care Can Be The Center of WELLness

During the pandemic, shoppers started turning to retail health clinics to meet rising demand for quick-and-easy WELLness services. Now, their retail expectations have evolved to include convenient health care treatment. This is especially opportunistic for retail clinics and pharmacies, but is the store missing the script? Are You Treating Your...Learn More

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