Livestream Retail: The Future Of

Livestream Retail: The Future of… Report Banner featuring live steam studio for beauty products
The launch of Alibaba’s Taobao Live in 2016 marked the beginning of a new era of shopping in China – livestream (live commerce) shopping. Taobao Live’s seamless and convenient shoppable technology, and the influence of Chinese powerhouses skilled in selling products, has helped make live commerce a success in China. In the US, retailers across ... Read more

Hy-Vee: The Best of What’s Next

In September 2021, grocery retailer Hy-Vee opened a futuristic prototype in Grimes, IA that reimagines the grocery shopping experience. It is a phygital destination that includes Scan & Go checkout, digital kiosks to locate items in store or order online, digital shelf labels, recipes, curbside pickup for fast meal orders, wellness support, and so much more. A reimagined floorplan ... Read more

Retailers & Brands Embracing the Big Business of WELL

Retailers & Brands Embracing the Big Business of WELL Report Banner featuring nutrition booth at John Bell & Croyden store
Retail has the power to transform lives. Retailers and brands should challenge themselves (and their shoppers) to broaden their definition of wellness through a holistic shopping experience. Take shoppers on a wellness journey that inspires, encourages, and supports healthier living habits – and makes it easy for shoppers to transform their lives for the better. ... Read more

Rite Aid RxEvolution

Rite Aid RxEvolution – Report Banner featuring RiteAid Storefront and pharmacy sign
Rite Aid is in the middle of an RxEvolution that is transforming its stores into a contemporary whole health destination that inspires shoppers to take care of their well-being – from the inside out. The format elevates the in-store shopping experience with a modern design, increased assortment of products, elevated role of pharmacists, and upgraded digital experience. To access the full report, ... Read more

The Pandemic Wellness Opportunity

We are in the midst of a health crisis in which 73% of shoppers are living in fear of getting sick. Desperate times mean big opportunities for retailers – yet surprisingly, we have not seen retailers act boldly or quickly on this shopper need. On this Retail Safari®, we show you the few retailers who are helping shoppers ... Read more

Reopened Retail Part 4: NYC

Reopened Retail Part 4: NYC – Report Banner featuring online order pickup window at Macys
New York shut down in March and became the pandemic hot spot. Now after more than 100 days, New York City was given the green light on June 22 to reopen non-essential retail, salons, and outdoor dining. WSL took a Retail Safari® around two NYC neighborhoods: Herald Square & the Upper West Side to see ... Read more

The World Largest Store: Macy’s Herald Square

The World Largest Store: Macy’s Herald Square - Report Banner featuring Herald Square Macy's storefront
On Monday, June 22, the world's largest store, Macy’s Herald Square Flagship reopened in NYC. WSL has scouted Macy’s in different cities to see how the department store compares in each location. In this deck, we share how this sprawling 2.5 million square foot store, spanning 11 floors, reopened safe shopping and omnichannel services. Macy’s had an ... Read more

Supporting Shoppers’ Emotional Health in a Crisis

Back when life was ‘normal’ - before facemasks became lifestyle accessories - nearly 45% of shoppers told us stress was the top obstacle to leading a healthy life. Now, the COVID pandemic has created more stressors challenging emotional health . . . the virus anxiety about financial security isolation/depression grieving the loss of a loved one ... Read more

Reopened Retail Part 3: Austin, Texas

WSL is continuing our travels looking at Reopened Retail and we have made our way to The Domain – an outdoor shopping mall in Austin, Texas. Despite the spacious outdoor setting, we spotted only about 60 shoppers. We shopped at over 20 stores to see how they were addressing cleanliness, safety, merchandising, services and overall ... Read more

Reopened Retail Part 2: Malls in Fort Worth & Dallas

Reopened Retail Part 2: Malls in Fort Worth & Dallas Report Banner featuring inside of Hulen Mall in Texas
WSL is on the road again, making our way through Texas retail to better understand what The Next Normal looks like for physical stores. We went scouting 2 popular shopping malls in Fort Worth & Dallas, to see first-hand how retailers are reopening; what changed, what stayed the same, and what we can learn from it. Download ... Read more

Thank you for your message.

Your message has been received and we will be contacting you shortly to follow-up. If you would like to speak to someone immediately feel free to give us a call.
212 . 924 . 7780

    Subscribe to our Shopper, Retail Trends and Research Insights.

    *All fields are mandatory.

    You can manage your subscriptions and unsubscribe at any time.

    Thanks for signing up!

    Check your inbox for an email from info@wslstrategicretail.com. Make sure to check your spam folder and add us to your Safe Senders list. Please allow up to 48 hours for the messages to come through.

    Have Questions?

      Tell us a bit about you.

      You will receive an email with the download link shortly. Check your spam folder if you don't see it.

      Thank you. Check your inbox.

      Check your inbox to find your download link. Please be sure to check your spam folder if you can't find it.
      Contact us for questions: 212 . 924 . 7780

        How can we help you?

        Thank you for your message.

        Your message has been received and we will be contacting you shortly to follow-up. If you would like to speak to someone immediately feel free to give us a call.
        212 . 924 . 7780