locked merchandise Archives - WSL Strategic Retail

Drive Retail Sales with TLC (Trust, Loyalty and Caring)

January 14, 2025December 11, 2024 by Maryann Javier

It’s a perennial problem that’s poised to get worse: What makes shoppers happy, and why aren’t retailers able to offer it? WSL is getting to the bottom of the challenge by talking to retailers and gathering shopper insights to understand how they can regain their entrepreneurial spirit. Retailers and Brands, What’s Keeping You From Caring? ... Read more

70% of Shoppers Face Locked-Up Goods. Here’s What They Think

May 1, 2024November 28, 2023 by Maryann Javier

Shoppers Face Locked Up Goods blog banner featuring collage of locked product cases and an impatient customer leaning on a shopping cart

Major retailers, including Target, Walmart, CVS and Walgreens, have been locking up categories of products behind theft-proof barriers. But their efforts to prevent theft might cost more than the shrink they’re trying to prevent. Our new How America Shops® research into product lock-downs, and how different generations respond, reveals the breaking points. Here’s How To ... Read more