Retailer Innovator Categories: Technology

Food Retailing: Frictionless, Local, Social

As more shoppers participate in online shopping and expect a happy and fast shopping trip, food retailers need to reimagine the physical store for the most basic of trips – groceries. On this Retail Safari®, we take you through three innovative themes in food retail. First, convenient solutions, such as AI technologies and a 24/7 ... Read more

Hema Supermarket

Hema Supermarket Report Banner featuring customer scanning QR code on product packaging
In 2016, Alibaba, China’s largest online commerce company, opened Hema, a high-tech Chinese supermarket powered by a shopper’s smartphone. Hema (Freshippo) is part of Alibaba’s new retail strategy that integrates online, offline, logistics, and data to improve the shopping experience. With an aggressive plan to expand its locations to 2,000 in 2022, Hema offers a ... Read more

Livestream Retail: The Future Of

Livestream Retail: The Future of… Report Banner featuring live steam studio for beauty products
The launch of Alibaba’s Taobao Live in 2016 marked the beginning of a new era of shopping in China – livestream (live commerce) shopping. Taobao Live’s seamless and convenient shoppable technology, and the influence of Chinese powerhouses skilled in selling products, has helped make live commerce a success in China. In the US, retailers across ... Read more

The Pandemic Wellness Opportunity

We are in the midst of a health crisis in which 73% of shoppers are living in fear of getting sick. Desperate times mean big opportunities for retailers – yet surprisingly, we have not seen retailers act boldly or quickly on this shopper need. On this Retail Safari®, we show you the few retailers who are helping shoppers ... Read more

Commoditization of Mental Health

Commoditization of Mental Health Report Banner featuring TalkSpace video chats
Mental Health is in the spotlight today as new services allow people to easily access mental health support as part of their overall wellness goals. From getting a good night’s sleep to finding a therapist online, there are new ways to get help through apps. As a result of this, the patient now becomes the ... Read more

Intelligent Retail: Walmart IRL

Intelligent Retail: Walmart IRL Report Banner featuring Walmart IRL station
In today’s shopping environment there is no shortage of “shiny new things”. Retailers are pulling out all the stops to engage, capture and create loyalty with the shopper. Enter the new first of it’s kind Walmart IRL. In this case IRL stands for “Intelligent Retail Lab” but the “intelligence” is not only the new technological ... Read more
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