Winning with Customers, Now and in the Future, Requires Retailers and Suppliers to Work Together

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By Scot Meyer, FEBRUARY 25, 2025 || A Publication of MMR (Mass Market Retailers) "When we work together transparently, we not only solve immediate challenges but also unlock opportunities for industry-wide transformation.” “Getting the right product at the right price, delivered swiftly, is fundamental,” Liebmann said. —   BENTONVILLE, Ark. — The recent Future of ... Read more

People Across Generations Think Their Health Has Worsened

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By Candace Corlett, FEBRUARY 10, 2025 || A Publication of MMR (Mass Market Retailers) — Is all the turbulence in the world impacting people’s health? The weather, politics, wars in far-off lands that resonate here at home, and inequitable distribution of health services are taking a toll. In our 2024 Shoppers' View of The Future ... Read more

‘Invisible’ Channels Eroding Retail Categories

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Under-the-radar retail channels such as TikTok, Instagram and marijuana dispensaries are eating up market share in the health and wellness category, our preliminary How America Shops® research suggests. If retailers and brands don’t respond to this threat soon, they’ll suffer the side effects. But we see opportunity. Invisible Channels are Rerouting Established Retail Paths From ... Read more

4 Households, 9 Channels: The ‘New’ Population Shopping Path

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Today’s average household is leaning toward a new population of Hispanics, Boomers, multigenerational dwellers and singles. What retail channels do these demographic segments prefer to shop, and which retail brands? We dug into our 2024 How America Shops® population survey to find out. Are You Merchandising for These New Consumer Households? Forget about the “nuclear” ... Read more

Beauty Retailers and the Amazon Conundrum

By Kathryn Hopkins, AUGUST 16, 2024 || A Publication of WWD [Women’s Wear Daily] As Amazon continues to beef up its beauty offering, beauty retailers of all shapes and sizes need to stand out from the crowd. What a difference a few years can make. Amazon, once the pariah of prestige beauty, is now viewed ... Read more

What Does the Saks-Neiman’s $2.65 Billion Deal Mean for the Beauty Business?

By Kathryn Hopkins, JULY 9, 2024 || A Publication of WWD [Women’s Wear Daily] Hudson’s Bay Co. reached an agreement last week to acquire the Neiman Marcus Group for $2.65 billion. What has long been rumored became a reality last week. Hudson’s Bay Co. reached an agreement to acquire the Neiman Marcus Group for $2.65 ... Read more

Beauty Shines Bright Amid Uncertain Backdrop at Cosmoprof North America

By James Manso, JULY 30, 2024 || A Publication of WWD [Women’s Wear Daily] Despite larger societal factors giving pause, beauty industry leaders at Cosmoprof North America shared a cautiously sunny outlook on the sector's performance. As the beauty industry gathered at Cosmoprof North America in Las Vegas last week, the pervading outlook was optimistic, ... Read more

Dove Proves Beauty Never Gets Old

By Faye Brookman, AUGUST 21, 2024 || A Publication of CEW In its latest campaign, Dove’s Real Beauty puts the spotlight on ageism. In its 20-year history, Dove’s Real Beauty campaigns have hit upon issues targeting youthful consumers, from body positivity to the impact of social media on self-esteem. Over the years I’ve shared these ... Read more

13 Pet Consumer Insights That Will Surprise You!

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Pet parents are valuable shoppers in more ways than brands and retailers might realize. Our proprietary research into pet parent purchase behaviors reveals that their values as shoppers extend well beyond just the pet category. How Well Do You Really Know Your Pet Shoppers? Pet brands and retailers might know that 82 million U.S. pet-owning ... Read more

Older Consumers Worth Wooing

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By Scot Meyer, JULY 8, 2024 || A Publication of MMR [Mass Market Retailers] Forward-looking retailers and suppliers rightly focus on the needs and wants of Millennials and members of Gen Z, who are critical customers now and (together with the preteens and teens of Generation Alpha) represent the future. But anyone ignoring baby boomers ... Read more

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