retail Archives - Page 2 of 2

Amazon Style’s Phygital Store: What It Means Beyond Apparel

November 24, 2023September 14, 2022 by WslAdmin

Will Amazon’s first phygital clothing store, Amazon Style, encourage a shakeup in other CPG categories? We know from covering retail for decades that what starts in one category extends to other, unexpected areas, so we sent our retail scout to explore. Here’s what she learned. Amazon Is Ready to Restyle Retail, Again The premier of ... Read more

Retail Health Care Can Be The Center of WELLness

December 13, 2022February 21, 2022 by WslAdmin

Virtual doctors and retail clinics banner

During the pandemic, shoppers started turning to retail health clinics to meet rising demand for quick-and-easy WELLness services. Now, their retail expectations have evolved to include convenient health care treatment. This is especially opportunistic for retail clinics and pharmacies, but is the store missing the script? Are You Treating Your Shoppers to the WELLness They ... Read more

The Human Store: How Hy-Vee, Nordstrom, Victoria’s Secret and Camp Do it

November 24, 2023November 24, 2021 by WslAdmin

Adults and their kids exploring colorful, interactive store exhibit banner

Among the reinvented retail formats we have seen that meet post-pandemic shopper expectations, few resonate as deeply as the efforts by some retailers and brands to create authentic, human experiences. What does this mean? From our recent Future Shop® podcast, WSL leaders explain what makes a “human store,” with boots-on-the-ground, Retail Safari® examples. Your Store ... Read more

Retail Consulting Services

November 24, 2023August 13, 2021 by WslAdmin

Many of the world's biggest retailers and consumer brands use retail consulting services to drive their shopper-centric strategies. Whether to optimize the customer experience through focused workshops, develop new strategies or adapt to the changing retail industry, brands across channels and subsectors can benefit from retail consulting. When you work with a retail consultant, you ... Read more

Extraordinary Sustainability: 5 Retail Safari® Examples

November 24, 2023February 9, 2021 by WslAdmin

Dynamic collage of sustainability signs and interactions at beauty retailers

WSL’s research shows that shoppers have long felt sustainability is a cause worth spending more for. Now retailers are taking that value-driven purpose from ordinary to extraordinary, and driving even more shoppers toward sustainability. Here, we share five examples from our Retail Safari® tours. Shoppers Sought Sustainable Retail, Now It’s Seeking Them Sustainability is becoming ... Read more

Finding The Next Normal in a Post COVID-19 Beauty World

July 24, 2023May 12, 2020 by WslAdmin

In this CEW Free Webinar, Wendy Liebmann shares how shopper attitudes and behaviors are dynamically changing as we transition from a health crisis to a financial crisis, including implications, emerging issues, and opportunities, all helping to lay the groundwork for The Next Normal. If you’d like to learn more about WSL’s ongoing series of How ... Read more

WSL Strategic Retail’s Big Business of WELL Initiative

July 21, 2023April 8, 2019 by WslAdmin

Blog banner with diagonal collage of new wellness products and stores

There is an accelerating social movement underway that demands more than a “business-as-usual” approach to wellness. Consumers now expect everything they buy to somehow contribute to their overall wellbeing. This presents bigger opportunities for companies already established in health care…but it has also encouraged new competitors. Agile innovators are re-inventing categories and services to deliver ... Read more

Why are 50-plus Women Feeling Ignored in Advertisements?

July 24, 2023October 2, 2018 by WslAdmin

Blog banner featuring three middle aged women walking with shopping bags and ice cream cones

Nearly 66 million American women are in their 50s and 60s, and many of them make annual incomes of at least $100,000. Yet many feel ignored, because so much attention is still paid to the young. Yes, certainly retailers and brands should cater to Millennials, but they also should recognize the spending strength of older ... Read more

Amazon Hasn’t Destroyed Retail
It’s Created Super Merchants

July 24, 2023September 6, 2018 by WslAdmin

Blog banner featuring family dressed as superheroes with speech bubbles with retailer logos surrounding them

Not so long ago, resilient retailers were learning how to compete against Walmart. Today, a new generation of what we call Super Merchants – durable mainstays and sprightly startups – are learning how to successfully compete against Amazon. Here’s who’s getting it right, and how. The latest retail revolution is over and we have the ... Read more

The Store Still Matters to Consumers Along with Digital

July 24, 2023July 23, 2018 by WslAdmin

Blog banner featuring man and woman looking up thoughtfully with through bubbles around them

In our latest shopper study, “Benchmarking The Future”, what is evident is this: over the last decade, we’ve digitized, we’ve “omnied”, we’ve “niched” and we’ve socialized. It has been important to do that. Many shoppers do want digital tools and omni-channel access, and new ways of connecting to each other, as well as new and ... Read more

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